·   Successfully managed to implement Malaria Peak plans, Diphtheria out-break response
·   Successfully managed to optimize the stock needs of Mini-Lab and MDRO in its initial phases of 1st year
·   Overall stock optimization being within the budget including Bio-Medical Equipment
·   Participated in annual budget planning 2024 of pharmacy along with overall 4 International order (2 SSL and 2 LSL)
·   Participated in long awaited Medical WH shifting at new location with proper management as per MSF protocols, fulfilling local legal aspects as well
·   Contributed in technical support to local NGO collaboration, KFP, for training to pharmacy staff, pharmacy establishment, guiding on GDSP, ordering and stock management
·   Optimized the project\'s MSL by decreasing number of articles from 970 to 750 and improving by adding more STD articles.
·   Training and technical support of the Supply Team-Medical WH in improving GDSP in the Central Medical Warehouse
·   Taking over and management of Intermediate pharmacy under Medical Department
·   Implementation of IsyStock (stock management tool) for Intermediate pharmacy
·   Successfully trained and built the capacity for new Pharmacy Supervisor, Store-Keeper and Mobile dispensers
·   Defined, improved and re-structured the project\'s MSL, end-user MSL with the help of Medical activity manager
·   Trained Medical and Supply team for Cold Chain Management
·   Supported with technical advices to SupplyCo and STL in selecting a suitable new medical WH as per MSF protocols
·   Supported Medical Coordinator in Reconciling the budget and IO received and in pipeline for proper visualization.

·   Successful openings of 10 branches and supported operations in initial phases of opening
·   Participated in recruitment process with HR in more than 50 candidates
·   In collaboration with L&D department, conducted different technical trainings related to retail pharmacy operations and supported HR in capacity building to Pharmacists, Pharmacy technicians and trainees
·   Implemented the evaluation system after each training to improve or focus more on, and highlighting weak points of staff for better out-come with further trainings
·   Collaborated with Supply team in restructuring the data base (master data) for articles used in group and re-defining the supply/distribution process to the allocated pharmacy branches as per sales/consumption pattern
·   Supported supply team and central ware house for implementing SAP
·   Achieved most of the sales targets during this tenure by confidence building in my team.

·   Successfully optimized the over stock within 1st month and reduced the near expiry articles to the minimum level
·   Addressed the stock discrepancy strictly by taking strict actions which improved the supply process and articles\' real consumption
·   Improved the patient interaction by training the staffs which built the trust of patients and ultimately retaining a customer
·   A successful collaboration with panel/medically covered patients by fulfilling timely demands.

·   Supported Area Manager in preparations of duty schedules, leave plans, emergency leave arrangements, sales data collection, target follow-ups and stock status of assigned cluster pharmacy branches
·   Achieved most of the sales targets by giving the best customers services
·   Participated in “The Budy” activity to train the newly hired staffs and trainees by mentoring them
·   Worked in most of the northern emirate\'s branches with commendable performance.

• Dispensing Medicines against the valid prescription of the doctors, directly to the customers.
• Provide Drug and Disease information to the customers on floor or solving the on call quarries regarding medicines.
• Following policies defined by the organization and Dubai Health Authority regarding drug storage, dispensing, ordering and managing expiries etc.
• Following up the expiries and proper stock to avoid financial loss of the company.
• Dispensing and management of the controlled medicines and following strict policies against the dispensing of Controlled Medicines according to DHA policies.
• Promoting the current promotions offered by organization for the customers time by time.
• Trying to achieve the desired targeted sell on daily basis.
• Following up the suppliers regarding the availability of the Medicines and avoiding the stock out of the Medicines.
• Maintaining and following up the pharmacy and fridge temperatures to avoid Drug damage due to temperature fluctuations.
• Dispensing and dealing with the Insurance Prescriptions accepted all over the UAE.

• Dispensing Medicines against the valid prescription of the doctors, directly to the customers.
• Provide Drug and Disease information to the customers on floor or solving the on call quarries regarding medicines.
• Following policies defined by the organization and Dubai Health Authority regarding drug storage, dispensing, ordering and managing expiries etc.
• Following up the expiries and proper stock to avoid financial loss of the company.
• Dispensing and management of the controlled medicines and following strict policies against the dispensing of Controlled Medicines according to DHA policies.
• Promoting the current promotions offered by organization for the customers time by time.
• Trying to achieve the desired targeted sell on daily basis.
• Following up the suppliers regarding the availability of the Medicines and avoiding the stock out of the Medicines.
• Maintaining and following up the pharmacy and fridge temperatures to avoid Drug damage due to temperature fluctuations.
• Dispensing and dealing with the Insurance Prescriptions accepted all over the UAE.

• Participates in the definition of strategies for supply, management, distribution and use of medical products in the project, in line with the Mission Pharmacist’s and Medical Coordinator’s recommendations.
• In consultation and agreement with the Mission Pharmacist and Medical Focal Person (MFP), ensures respect for Good Distribution Practices for Pharmaceutical Products (GDPs) at project stock level and within the clinic(s).
• Monitors the availability of medical products in the project so as to avoid stock-outs and the financial losses generated by expired items.
• Responsible for respect for Good Distribution Particles for Pharmaceutical Products and Good Dispensing Practices in the End User Units.
• Supervising Pharmacy Store Keeper for Good Distribution Practices, to maintain Cold Chain Items etc.
• Giving training to Medical Staffs about Cold Chain maintenance.
• Provide drug and poison information to medical and Para-medical staff.
• Maintain adequate inventory stocks.
• Responsible for Controlled Drug Maintenance and Distribution.
• Follow-up the consumption.

• Stock Management: Stock Organization
• Organize stock movements and stock management tools
• Organize regular physical inventories
• Equipment and facility maintenance
• Reporting requirements
• Dispensing to outpatients in absence of dispenser
• Ensure timely delivery of medication.
• Accurate and timely completion of expiry drug list.
• Provide drug and poison information to medical and Para-medical staff.
• Monitoring cold chain temperature twice a day
• Providing information about drugs to end user units and arranging cold chain training.

·   Participated in the departmental performance improvement, educational and other clinical activities
·   Participated in implementing JCI standards for drug use, storage, ordering, dispensing, managing, and giving information of drug to patients, paramedical staffs and end user units
·   Participated in preparation of Joint Commission accreditation
Coordinated in developing the provision of patient-centered clinical clinical pharmacy services within hospital.