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概要
Over 19 years experience of working in Network Management Position managing IT operations, IT strategy planning, solutions design and engineering, process automation, Enterprise architecture, network operation and managing complex projects of different sizes. Strong team-building, project management, multi-tasking problem solving skills with unrelenting end-user focus and the ability to manage and motivate staff to consistently achieve results.
工作经历
Manager Support
Network Manager
• Managing Network Operations of FBR (Federal Board of Revenue – Govt. of Pakistan) Tier-3 Data Center 24x7x365, connecting over 200 sites nationwide.
• Implemented best practice methodologies to improve datacenter support activities, & ensured datacenter staff took advantage of industry best practices for optimal efficiency and impact resulting in 99.9% up-time for the network.
• Analyzed needs & authored network/system hardware & deployment requirement specifications; Prepare RFI/RFP for tenders; Led evaluation of vendor proposals and identified potential strengths/weaknesses.
• Worked closely with other technical groups to ensure Network Operations teams are providing the appropriate level of support for all Operational applications, systems, network and processes.
• Developed staffing plan and job descriptions. Identified, interviewed, recruited, and hired team members. Established and evaluated staff performance to stated goals, as well as monitored and appraised performance and professional progress of staff.
• Nurtured relationships and communications with Principal Vendors, ISPs/Carriers, Key Hardware, Software & Infrastructure vendors.
• Managed Networks Team through various management chain changes including arrival of a new CEO and Automation Directors; Worked to maintain morale and focus within the team, and to bring new management up to speed on the team's activities and issues.