Over the course of 19 years, I have dedicated myself to serving the education sector in various capacities, honing a comprehensive skill set that spans management, admissions, human resources, marketing, technology, and administration. This journey has been characterized by a steadfast commitment to excellence and a relentless pursuit of professional growth.
Develop and implement HR strategies and initiatives aligned with the overall business objectives of Pins.
Oversee all aspects of the recruitment process, including sourcing, screening, interviewing, and onboarding new employees.
Manage employee relations, including conflict resolution, performance management, and disciplinary actions when necessary.
Ensure compliance with relevant employment laws and regulations and maintain up-to-date knowledge of HR best practices.
Administer employee benefits programs and manage employee compensation structures.
Develop and conduct training programs to enhance employee skills and foster professional development.
Maintain accurate HR records and prepare reports as needed for management review.
Collaborate with departmental managers to identify staffing needs and develop workforce planning strategies.
Foster a positive and inclusive work culture that values diversity, equity, and inclusion.
Handle employee grievances and provide guidance and support to employees on HR-related matters.
Manage the admissions process from inquiry to enrollment, ensuring efficiency and adherence to policies and procedures. Streamline processes to enhance the applicant experience while maintaining high standards of integrity.
Develop and implement marketing strategies to promote courses and classes effectively. Engage in outreach activities to attract prospective students and strengthen partnerships with community organizations.
Lead efforts to develop curricula, design courses, and coordinate instructional activities. Ensure alignment with educational standards and address evolving needs to enhance program relevance and quality.
Supervise personnel involved in admissions, academic affairs, and administrative functions. Manage payroll, benefits administration, and employee relations to foster a positive and productive work environment.
Provide training materials and resources to support staff development and ensure proficiency in relevant processes and systems. Write engaging content for promotional materials, websites, and social media platforms to enhance visibility and engagement.
Oversee social media accounts and online presence to amplify outreach efforts and engage with prospective students and stakeholders effectively.