Analytical Marketing & Sales Professional (Aramco Oil & Gas Projects) with 8+ years of Experience Specializing in Commercial department Project Management for one of the biggest Cables Manufacturing Company (Riyadh Cables Group of Companies) KSA. Communicative and a strong relationship builder with Multinational Groups, seeking to leverage my interpersonal skills to provide customer focused insight.
Serve as the lead point of contact for all customer account management matters.
Build and maintain strong, long-lasting client relationships.
Negotiate contracts and close agreements to maximize profits.
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
Forecast and track key account metrics (e.g. sales results and annual forecasts).
Collaborate with sales team to identify and grow opportunities within territory.
Assist with challenging client requests or issue escalations as needed.
Visiting/coordinate with the Clients and assessing customer requirements/Product Technical specification for estimation/pricing.
Present (ISO, BASEC, ARAMCO, SEC) testified Technical documents for clients required project approvals.
Prepare best proposals and conduct meetings and presentations with the clients for finalizing all project activities and documentation process and submittal.
Negotiate & finalized on “discount prices %” as per Management policy, while ensuring continuation and enhancements of services.
Review and negotiate over purchase orders and finalizing the deals.
Liaise with the clients for “Metal Booking as per LME Price (London Metal Exchange)” & monitor the adjusted prices according to the new metal booking.
Successfully manage all project critical paths including (Metal booking, production, timely delivery, logistic) as per agreement.
Organize and follow up on after sales with internal servicing teams and establish strong relationship with customers for company future business strategic advantages.
Consistent activity through various Marketing channels to increase the market share.
Work with sales teams for generating new business from new clients & revoking passive accounts.
Establish working relationship with corporate clients for further business.
Manage/reduce Customer retention with the improvement of quality services.
Provide latest updated Product Information for enhancing the customer productivity.
Establish Marketing & sales strategy after identifying opportunity areas within the region.
Significant increase the volume% of sales by Implementation of Marketing strategies/plans in line with the company objectives.
Updating and maintain the customers profiles for Due Diligence Compliance.
Monitor the logistics & Coordinate with the distribution networks.
Responsible to provide the services to existing and new customer.
Provide information to the customer about new company packages and plans.
Managing the routine work & feedback from customer’s inquiries & complaints.
Find the solution for Customer Technical Quires with Company Siebel System.
Attend Company workshops/trainings for latest updated offers.
Coordination with Retail Sales officers for Retailer Quires.
Arranging the public awareness programs/seminars at different platforms.