Have proper understanding and Knowledge of WAN, LAN and Firewalls.Managing, administrating, maintaining Customers infrastructure and ensuring all equipment is in good working condition.Monitoring & maintaining MS customers Networks & their day-to-day operations.Focusing on MS Customers network troubleshooting and operations support along with network and configurationanalysis.Responsible for the smooth operations of Customer Firewall, CCTV services, Access control, Wi-Fi services, IPtele phony, Public addressing solution, Conference call solution, all other provided services and ensure the availability ofall these services and shall not be responsible for Assist in testing Networks products, features, and functionality.Ensuring that the Service Level Agreements (SLAs) are being followed accordingly.Network Monitoring, Fault management, Escalation & Reporting Network alerts, follow-upsCorrespondence with stakeholders for fault reporting and rectification.Customer Service configuration, service change management.Troubleshooting of network/customers services.Network Services Support and TroubleshootingInstalling and configuring computer hardware, software, systems, networks, printers and scanne rs.Planning and undertaking scheduled maintenance upgrades.Investigating, diagnosing and solving computer software and hardware faults.Maintaining records of software licenses.Managing stocks of equipment, consumables and other supplies.Managing desktop application support for clients.Providing in-house applications support.Fully experienced on VMware.

1) BTS

2) IDU (NEC IPASOLINK(200,400 & 1000)

3) BATTERY BANKS

4) RMS & BAM

(5) POWER ISSUES (CP,DG,SOLAR AND BATTERY BANK) INSTALLATION,OPERATION AND MANTAINANCE.

(6) MANAGING,CONTROLLING,OPERATION AND MAINTENANCE OF ALL POWER AND TELCO ISSUES.