概要

WORK EXPERIENCE

Working in AIM HIGH SCHOOL as a Teacher for Mathematics and Physics.
Completed the task of completing the course within two months of Secondary Classes.
Worked with
Translated the complete project on Diabetes for Sanofi Aventis.
Currently working with PITEACH where I have to record voice over on recordings of different educational video and to edit it.
A TRG Company
I worked in TRG as a CSE for Inbound & Outbound Campaign since January 2009.
Involved to Provide excellent customer services
Ensuring the effective processing of customer's complain
Handled English queue ,postpaid corporate customers.

Worked as a Point Person
Supporting my team and supervisor as an effective and active team member to fulfill the task from management
Improve quality of low performance Team Members.
Increase my team sells target from 60 to 100 within 3 months
Working as a Trainer Executive

My job JD was to train new hire agents and arrange refresher training for employee in order to update them as well as to enhance performance for their existing role.

Now I am working as an In charge Examination at NUML University

工作经历

公司标识
Examination Superintendent
National University of Modern Languages (NUML)
Sep 2016 - 代表 | Karachi, Pakistan

My duties are enclosed below:
1. Keep up-to-date with all examination requirements and ensure that staff and students are aware of the relevant regulations, communicating these as necessary.
2. To assist in the preparation for and organisation of all exams, both internal and external, (including making estimated and actual entries) in accordance with the regulations laid down by the regulators and the examination boards.
3. To receive and store all examination papers as they arrive and be responsible for all examination stationery.
4. To make appropriate provision for students who have an exam clash, or other special requirements, ensuring arrangements for candidates with special needs are met.
5. To be present at the start and finish of each examination session where possible and to check attendance according to seating plans.
6. To ensure examination papers are dispatched to the exam board/examiners as required by the regulations .
7.To prepare result.

公司标识
Back up Trainer Executive
IBEX GLOBAL
Oct 2015 - Sep 2016 | Karachi, Pakistan

My job JD is to train new hire agents and arrange refresher training for employee in order to update them as well as to enhance performance for their existing role.

公司标识
Senior Customer Support Executive
IBEX Global
Jan 2009 - Sep 2016 | Karachi, Pakistan

Involved to Provide excellent customer services
Ensuring the effective processing of customer’s complain
Handled English queue ,postpaid & corporate customers.

公司标识
Secondry School Teacher
Aim High School
Jan 2007 - Jul 2007 | Karachi, Pakistan

Completed the task of completing the course within two months of Secondary Classes.

学历

University of Karachi
学士, 理工学士, Bsc(pass)‎
Chemistry, Mathematics, Physics
所占比重 60%
2008

技能

初学者 IR experience is preferable
熟练 CRM
熟练 Customer Service Certification (CBP)
中级 data
熟练 experienced
熟练 marketing skills etc.
熟练 Accoount Management
熟练 Accounts Administration
熟练 Analysis of Information
熟练 Conservation Awareness
熟练 Coordination Abilities
熟练 Customer Oriented
熟练 Data Miniing
熟练 Excellence Standard
熟练 Financial Analysis
熟练 Handling Assignments
中级 MS Desktop Customer Service
熟练 Nutrition Management:
熟练 Public Speaking
熟练 Training Developement

语言

熟练 乌尔都语
熟练 信德语
熟练 英语