I am an MBA graduate major in Finance with nice grades. I worked as Credit Analyst cum Account Assistant in UAE. I have quit that job in April 2019. The purpose of my job was to remind the debtors about their over due payments and analyzing any risk factor involved while delivering goods to them on credit. With that i used to prepare daily collection report, prepare cheques for discounting, assist Account Manager in Bank Statement Reconciliation. I am also having one year working experience with a debt settlement company in UAE. The basic purpose of my job was to receive the over due amount from those customers who have been failed to fulfill their payment obligations in a required time, for the services they used.
Before that i also worked as an internee in National Bank of Pakistan in various departments like pension, Accounts and remittances.
Complete analysis of the credit at the start of the month
Prepare Ageing Analysis report of every sales person
Overview of the total over due amount
Analysis of the expected payment to come at the start of the month
Send Statement of Accounts to every customer whos payment is over due before 5th of each month
Follow up the accounts via phone.
Visit on field to the problematic customers
Make sure that the payment is not been delayed without any reason.
Have a dialogue with the customers about the delayed paymnet and completely understand their problems
Assist them in paying their dues as soon as possible
Coordination with the salesperson regarding the overdue amount.
Direct the guys working under me daily to how to approach to specific customer.
Make sure each and every step has been taken from my side in order to erase any barrier in payment.
Answer all the querries of the customer and act upon it on urgent basis
Update collection Report Daily
Discuss issues with the Finance manager as well as with the sales person
Make sure to provide each and every information to the sales persons regarding a customer before moving on with the sales with that
Discuss issues with the Invoicing department incase of any fault in the invoice.
Assist senior accountatnt in bank statements reconcillation.
Have complete knowledge of Debit and Credit Terms
Vouchers entry in TALLY.
Perform other duties as assigned.
Utilize various skip tracing techniques and collection strategies (often designed by employee) to locate right parties in order to negotiate payment arrangements on high collectability or value accounts.
Negotiate payment terms and methods when right party is reached. The process often requires reviewing the account information in database, and/or asking probing questions of the consumer in order to better understand potential objections to payment.
Comprehensive dialougues with the customers via telephone
Undertsand and help the customers to get out of the trouble due to not been able to pay dues
Give several options to hep the customers in paying their dues
Maintain a proper balance between a good customer service as well as getting the payment in a required time frame
Achieve target set by the management.
Follow up the accounts daily
Visit on field when required to meet in person with the customer