Manager Operations
• Managing complete B2S network.
• Main areas are KPK and AJ& K.
• Controlling USF and border area sites(extreme hard areas) to achieve KPI of more than 99.5 consistanty.
• Cost reduction and creating efficient model.
• Achieving targeted TCH.
• OPEX optimization model.
• Security issues resolution through local jirgas.
• Project Plan & control, crisis management, trouble administration, post-event investigation and SLA management.
• Clients : Ufone, Telenor and Zong.

Regional Manager Managed Services Project (Telenor)
• Managing complete region with limited resources to achieve desired targets.
• Cost reduction and creating efficient model.
• Achieving targeted TCH.
• Monitoring SWAP and resolving post SWAP issues.
• Team addition for post swap issues.
• Project Plan & control, crisis management, trouble administration, post-event investigation and SLA management

• Managing Central 1 region(2000+ sites) for TCH target of 99.7, delivery of SLA and KPI based services & management of 24/7, Field Operations Services for the GSM access network infrastructure (BTS, Transmission, P&I, Special Projects and non-Telco infrastructure)
• Project Plan & control, crisis management, trouble administration, post-event investigation and SLA management
• Vendor Management

Key Achievements

-Above 99.6% TCH availability. Achieved highest TCH of 99.8
-100% fuel target achievement
-Customer satisfaction on project delivery

Fueling manager for North in Managed services Project(Telenor)
• Responsible for overall Fueling delivery which includes but not limited to
o Controlling and sharing plan for 1200+ sites
o Controlling theft and recovery against theft
o RMS device and power alarm
o Special projects Execution
o Wapda issues and rectification
o Fuel stocking in summer and winter on hilly areas
o Scratching and pouring for complete region

Regional manager on Managed services Project(CM PAK)

• Managing 453 site for CM Pak.
• Reporting to CM Pak on each and every issue.
• Coordinating with subcon
• Working as a back office support on media issues.
• Pushing and working with subcon to achieve monthly targets
• Keeping fuelling tracks for the sites, to limit site fuelling.
• Keeping all diesel generators to a running condition.
• Performing Supervised PM for HUB site(45 to 90 KVA gen.sets)
• Performing consumption tests for gen.sets and troubleshooting if consumption is high.
• Attending weekly meetings of CM Pak and ZTE.
• Visiting different sites with customer for PM marks assessment.

• Auditing different sites based on outages and issues for internal evaluation of subcon(monthly 30 sites)
• PRT generation and tracking.
• Invoice handling and imposing bonus/penalties.
• Supervised PM of major Hub sites with cluster owners of subcon

Team Lead on Managed services project (PMCL)

• Managing more than 430 sites of Huawei
• Managing and moving teams for CM/PM activities.

• Entertaining Both Huawei and Mobilink on all issues.

• Auditing different sites for measuring the performance of the teams

• Managing Fueling of sites.

• Managing Wapda issues of sites.

• Arranging for telco spares from Huawei.

• Preparing monthly invoices for the zones including Locked materials and their approvals from customers.

• Moving teams in such a manner that no site crosses MTTR.

• Attending weekly Mobiserve, Huawei and PMCL meetings.

Cluster Owner
• Keeping Network Availability to 99%
• PM/CM for 56 sites.
• Providing new power solutions for the sites.
• Monitoring and performing different Telco and BSS activities.
• Calibration and swap of different Rectifier.