I am seeking a position within the Networks amp IT departments in national or
multinational organization to explore my knowledge, skills and to approach my goals.
SALES EXECTIVE
ACHIEVING TARGET
SALES ELECTRONIC ITEMS DEEP FREEZER AC REFREGIRATOR LED,S GENRATORS ETC
PICKING STOCK FROM WARE HOUSE TO FRENCHISE
DELIEVERD STOCK TO CUSTOMERS HOME
v Managed and supervised all sales and
v Services of food and beverages in selected c0nvenience st0re
v Maintained coolers used in selected convenience stores
v Responsible for placement of new products and displays Tracked price of food and beverages in seated convenience stores
v Ensured compliance in accordance with standards and policies Handle complaints provide appropriate solutions and alternatives within the time limits
v Follow up to ensure resolution.
v Keep records of customer interactions, process Customer accounts and file documents
CSR Officer and Sales Representative;
• Information details about the new Packages and Services to the customers.
• Solving the issues relate to the client data and call packages
• Educating the client on the benefits of the up gradation of the packages in there favor.
• Handling all customers for bio metric verification and registering mobile numbers.
• Performing data modification as per requirement.
• Handling customers in pressure situation and satisfying by providing solutions.
• Keeps management informed by submitting activity and results reports.
• Maintained customers’ records in databases
• Provide incident report on the technical fault for the network
v Manage large amounts of incoming calls.
v Generate sales leads.
v IT product’s cctv camera’s Hikvision, Dahua, CP plus, Cat5,6 Ethernet Cables , RJ-45 connectors
v Identify and assess customer’s needs to achieve satisfaction.
v Build sustainable relationships of trust through open and interactive communication.
v Provide accurate valid and complete information by using the right methods/tools.
v Meet personal/customer service team sales targets and call handling quotas.
v Handle complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.
v Keep records of customer interactions, process customer accounts and file documents.
v Follow communication procedures, guidelines and policies.
v Take the extra mile to engage customers.