I have worked for Directly Indirectly fortune 500s in my whole career. Right now I am taking care of Procter and Gamble Portfolio in Government Chains. I have a team of 12 valuable resources who help in meeting the objectives. I have been working for Telecom: Like Vodafone, Telco Providers like AT&T and Verizon, Fiber Optic Cable Providers: Time Warner Cable, Comcasts, Charter Communication, Mediacom, Cablevision, Cableone.
I am highly motivated and confident with exceptional multi tasking and organisational skills. I have extensive experience of identifying the needs of customers and of running and delivering sales and marketing campaigns for key clients. I do possess a significant record of achievement in selling record and able to quickly understand the mission, vision and values of an
organisation. My area of expertise are:
- Marketing Management
- Brand Building
- Marketing Plan
- Brand Activation & Event Management
- Marketing Research
- Direct Marketing
- Indirect Marketing
- I am heading Central Pakistan Region that includes the whole Lahore and Multan District.
- I take care of the Government Chains both USCs and CSDs.
- Developing business in these chains by applying Sales Fundamentals.
- Delivering Sales targets through team in my territory.
- Managing channels and developing distribution networks.
- Leading motivating and coaching of 23 SRs from the central region and following up to develop sales and tracking secondary sales.
- Conduct morning and evening meeting with team and highlight the opportunity.
- Conducting one to one and group sessions with all subordinates ensuring one team, one mission and one vision.
- Ensure effective management of company assets e.g. Racks, Gondolas, POP material.
- Proper monitoring of sales team performance in the market.
- Sales and stock handling with efficient distribution management.
- Managing stock levels at the warehouses.
Dealing with Time Warner Cable, Comcast, Charter Communications, Cox Communications, Optimum and Mediacom in the United States of America. Maintaining the cut throat sale conversion productivity.
Duties:
• Selling four major Line of Businesses: Cable TV, High Speed Internet, Digital Home Phone and Home Security
• Probing and scratching out the needs of the customer by using unique art of discovery.
• Designing a package which is relevant to their usage, taste and disposition.
• Upselling the customers by creating and making them realized their needs.
• Cross-selling by making arrangements if a desired product is not available.
• Expressing the legal disclaimers which are mandatory and required by law.
I have been working in a fast paced team oriented and entrepreneurial environment. Managing a valuable survey conducted right after the purchase experience of Honda/Acura in North America and Canada. The feedback is not only for the dealership but also for the Honda Corporate. We were the Shapers of the Honda.
Duties:
• Conducting surveys from the customers after their valuable purchasing experience form the Honda Dealerships.
• Complementing the Dealerships on their good customer service that range from the behavior of dealerships’ employees to delivery of the vehicle.
• Generally Criticizing Honda Dealerships.
• Alerting the Dealerships if anyone desires a call from them on any issue.
• Determining the Unresolved processes or Unresolved Criticism of an employee or process.
• Creating the process if the customers have any unresolved problems with the vehicle.
• Making arrangements if the customers have any questions regarding features and controls of the vehicle
• Analyzing if the customers desire a call directly from America Honda Motor Company Corporate Office(AHMC)
• Commenting about the Products that Honda makes.
• Picking up the reasons which causes AHMC Complaints.
• Alerting surveys if they lead to any Question about the Product.
• Letting AHMC know if a customer says he does not want to go at the dealership or purchase any product of Honda/Acura.