概要

To work with an aim to gain valuable hands on experience and professional skills in an organization which provides a challenging, learning and developing atmosphere.

项目

fyp"visualizaiton of curriuclum"

工作经历

公司标识
RE
PTCL
Jun 2017 - Dec 2017 | Peshawar, Pakistan

providing 1st line technical support, answering support queries via phone & email.
Remote administration and management of customer premises equipment.
Working as additional In charge of Technical Support Team in NTR-1
(North Telecom Region)
To log & priorities system & user support calls for the second line support team.
Carrying out user administration and set up.
Recording and auctioning faults as reported on PCs, servers, laptops.
Determining the nature of faults and the steps required to rectify it.
Creating and maintaining email profiles for users.
Closing the job when normal service is resumed.
Excellent command on installation of CRM, OS (XP.Win7, win 8.1 win 10 ), Antivirus, MS
Office (2003, 2010, 2013) & other Software
Writing progress and statistical reports for supervisors and managers.
Using remote control software tools to provide fault resolution and diagnosis.
Creating and administrating Microsoft Exchange email
accounts.
Document and maintain Help Desk policies and procedures.
Installations and configuration of SAP.

公司标识
Intern IT Support Engineer
PTCL
Nov 2016 - Dec 2016 | Peshawar, Pakistan

IT support .

学历

NWFP University of Engineering & Technology
学士, 技术学士, Computer Science‎
Database System, Computer Networks and Communication, Programming
CGPA 2.4/4
2016
Peshawar University
学士, 技术学士, BSc‎
所占比重 55%
2016
BISE
中级/A级, 计算机科学学生, F.Sc Pre-engineering‎
maths, physics.chemistry
所占比重 4%
2010
GHSS NO#1 PESHAWAR SADDAR
大学入学/0级, , Matric in Science‎
所占比重 73%
2008

技能

少于一年 TELECOMMUNICATIONS MANAGEMENT
1 yearAnalytical Applications
2 年 Basic knowledge about Computer Programs
1 yearComputer networking
少于一年Curriculum Assessment
1 yearFlexible Approach To Work
少于一年HTML/XHTML
1 yearIT Support Engineer
少于一年Java
2 年 Knowledge Software & Hardware
少于一年lesson planning
2 年 Microsoft Office
少于一年MySQL
少于一年Networking Protocol
少于一年PHP
少于一年SQL
少于一年Strong Analytical Skills
少于一年Web Services

语言

中级 英语
熟练 普什图语
熟练 乌尔都语

关注的公司

查看更多