Managing my FB page – Facebook.com/ResumeAffair
Writing services being offered are:
o    CV, Resume & Cover Letter writing / Statement of Purpose (SOP) writing / Professional LinkedIn profile development / Standard Operating Procedures writing
Designing services being offered are:
o    eBook designing / PhotoBook designing / PDF profile designing
Organizational Development services being offered are:
o    Business Process Mapping

Facilitating the organization to design and implement the project management tools.
• Responsible and accountable for delivering projects on time.
• Meeting functional and quality specifications while focusing on client satisfaction.
• Facilitate daily standups/scrum meetings to address open questions.
• Create presentations and written deliverables (including project reports) to keep all the stakeholders well-informed on project activities and
direction.
• Establish positive relationships with clients and teams that build credibility, foster collaboration, and empower the project team.
• Forecast, manage and report on planned vs actual project schedule, and resource utilization.
• Fulfilling all contract requirements from onboarding to contract delivery stages.
• Maintain Project execution tool to ensure successful delivery of the project and associated outcomes.
• Manage issues, risks, and changes using appropriate and agreed-upon processes and tools established within the governance model.
• Manage the RAID (Risks, Assumptions, Issues, and Dependencies) logs to manage up-to-date documentation.
• Identify resources needed to complete work and collaborate with resource manager(s) to assemble appropriate skills/teams

My PM-related JD remained the same. However, the added responsibilities for this ad hoc role included:
Managed the core Admin domains – Housekeeping, General Admin, Cafe Management and Security.
Ensured the implementation of operational tasks.
Supervised the Employee Relations department.
Conflict resolution.
Conducted HR-related meetings with employees.
Implemented the policies and guided the procedures and HR practices.

Headed the Program Management department, managed the creation and operational plans of TekGenisys, and consistently achieved the Platinum Award every month.
Major responsibilities included:
Conducted Housekeeping and General Admin activities inspection every month.
Generated reports on inspection mentioning the action items.
Assigned tasks to the respective departments accompanying rigorous follow-ups.
Handled the queries/grievances/complaints/requests from employees and forwarded them to the concerned department(s)/team(s) following up on the matter.
Operated the Freelancers Management System
Managed the complete Freelancers (FLs) database
Data entry and accounts creation for FL
Issues resolution
Filled project charter and agreeing project objectives communicating project goals to the Stakeholders.
Scheduled and attended project meetings for the assigned domains.
Resource planning.
Rigorous follow-ups, monitoring, and controlling.
Project Quality Management and Quality Assurance.
Facilitated the successful delivery of projects/programs undertaken by TekGenisys.
Updated project status to Senior Executive Vice President.
Developed, analyzed, monitored, and updated the operational plan.
Acted as the first point of contact for any program management related queries supporting the strategic objectives of the organization.
Scheduled and monitored the training for various departments and companies. Coordinated the training plan accordingly.
Maintained project management documentation, reports, and plans.
Developed positive relationships with team leads/managers and staff to enable Program Management facilitation.

Introduced a standard format for the development of SOPs.
Introduced and implemented the Project Management tool - Trello.
Assisted Secretary-General in managing the operational and administrative issues of the Secretariat, ensuring timely execution of the tasks.
Monitored the progress of the activities and projects, and updating Secretary-General accordingly.
Correspondence with Governmental and Private Organizations.
Vendor management.
Analyzed requirements of the staff and accordingly updated the RCCI\'s Website and ERP as and when required through the IT Consultants.
Maintained liaison with Government & Private functionaries.
Managed human resources.
Conducted training and awareness sessions.
Being a part of the Quality Management Team, conducted internal audits and evaluated their performance as per ISO standards, presenting the internal audit evaluation report to the Secretary-General.
Maintained the complete documentation for Internal Audits.
Suggested departments for the corrective measures in compliance with the ISO.
Formulated SOPs for different departments.

This project was a combined initiative of PMN and NRSP (National Rural Support Program). I worked with PMN for the Youth Microfinance Project on a paid internship basis.
Conducted surveys (1-on-1 interviews) with youth in Chakwal district.
Data entry of survey responses to automated software and generated analysis reports
Reported on common trends in survey responses.

Handled 04 teams simultaneously at different sites, resolved administrative and technical issues.
Assisted and coordinated in all aspects of project management throughout the project lifecycle.
Collected daily status update from the team and apprised it to the Project Manager.
Assisted Project Manager in reporting the progress of the project to stakeholders as per the Communication Plan.
Facilitated meetings/workshops and participate actively in status meetings.
Assisted Project Manager to resolve issues and problems. Worked with team members to resolve variances from the project management plan.
Communicated directly with internal and external stakeholders.
Maintained documentation for management plans, mobilization plans, RAID logs, activity logs, status reports, etc.
Assembled and mobilized project team members as per activity plan.
Assisted the team and other stakeholders during project execution.
Ensured all project documents are properly archived on project closure.

Job Analysis and Business Process Mapping as main components:
Being a part of the Process Mapping team, I managed to map the processes for every department. I interviewed 150+ employees, gathered data, and mapped the processes using Bizagi Process Modeler.
Prepared the interview plan for employees/departments.
Scheduled and interviewed the employees, and gathered the required data.
Data entry in MS Excel and mapped the processes using the Bizagi Process Modeler.
Assisted the Team Lead in the preparation of the FTE (full-time equivalent) dashboard of various departments and maintained the project plan.

Collected, compiled, analyzed, and managed data sets.
Provided data to the team members facilitating the reporting and documentation process.
Project Coordination, Team Management.
Analyzed user needs and application requirements.
Assisted departments and management in the evaluation and interpretation of data and reports.
Maintained complete and up-to-date documentation of all actions and project plans.

Processing motor claims, client dealing, data entry and managing the ERP.

Office coordination, client dealing, administrative work, data entry, report writing.