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概要
Hands-on Relationship Manager strong sales management, executive leadership, and business acumen with strong record of success across banking sectors. Solid record of increasing bottom line results and shareholder value.
I am an impeccable, progressive and strategic Relationship Manager with expertise in driving performance and reducing inefficiencies having more than 05 years’ comprehensive experience in management and leadership roles with extensive knowledge in the areas of branch banking operations, sales, credits, loans, finance, business development and customer service. Proven track record of leading branch expansion, staffing and risk mitigation processes. Additional strengths in business development, banking compliance policies, correspondent banking, monitoring and analyzing sales trends. A commitment to learning and independent work habits serve to produce skills that transfer to a high level of professionalism. Proven record of cultivating, maximizing, and maintaining client relationships with an effective record of creating long- term business alliances and identifying new business opportunities. Elite communicator with the ability to translate leadership vision into executable plans for teams.
My key skills include Banking Operations Management, Business Planning & Analysis, Assets Management, Credit Risk Analysis, Risk Mitigation/Assessments, Budgeting & Cost Reduction, Client Relationship Management, Cross Functional Skills, Strategic Planning & Analysis, Customer Service, Executive Communication and Microsoft Office
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
项目
工作经历
Relationship Manager
Performed a wide range of banking transactions in a timely, accurate, and efficient manner, ensuring superior customer service and compliance with all banking regulations, policies, and procedures.
Sustained high level of professionalism, integrity, customer satisfaction and sales growth by utilizing a diversity of marketing methods; address needs and requests, adhered to customer service standards and protocols.
Developed and strengthened professional working relationship with a wide range of customers, by meeting and exceeding customer expectations and requirements within the department.
Successfully established new business opportunities, as well as produced and executed sales plans and strategies focused on credit and active cross-selling of management.
Credit Administration Officer
Monitored violations of credit policies, provided analysis, conclusion and recommendations, presented findings to senior management and suggested actions or penalties to be taken when appropriate.
Held accountable for the market/business analysis, financial analysis (including sensitivity analysis projections) and structure analysis in the credit report.
Effectively executed follow-ups on pending agreements and delivered excellent customer service through daily interaction with all customers.
Negotiated documentation and payment terms with customers to ensure transactions are properly secured.
