An ambitious and entrepreneurial Professional who is expert in creating an environment that makes customers want to buy and return for more. Tahir has a great history of taking part in promotional and branding campaigns along increasing sales, and possesses a successful track record of using marketing techniques to meet sales targets and maximize revenue. In his current role, he is handling the major customer accounts of the company; he is responsible for implementing effective & timely marketing activities to a high standard in terms of brand, category and sales performance. His key strengths include defining goals, creative thinking and consistently delivering high ROI. Right now he is looking for a career upgrade and wants to join a company that helps its employees to fulfill their career dreams.
· Developing a solid and trusting relationship between major key clients and company
· Resolving key client issues and complaints
· Developing a complete understanding of key account needs
· Managing communications between key clients and internal teams
· Strategic planning to improve client results
· Negotiating contracts with the client and establishing a timeline of performance
· Working with Installation team, After-sales, Store, Accounts, and team members from other departments to ensure the highest quality of products and services are being delivered.
· Collaborating with the after-sales team to maximize profit by up-selling or cross-selling
· Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members and stakeholders
· Meeting all client needs and deliverables according to proposed timelines
· Expanding relationships and bringing in new clients
· Study, analyze and evaluate tender documents from technical view and to identify risk factors, ensuring that technical terms comply with the relevant standards and coordinate with the management for risk assessment and bid decision.
· Monitor the bid management in order to ensure it is aligned with the tender's requirements.
· Assist the data management related to the tendering process
· Cost and price evaluation for tender participation
Monitoring the tender process for formatting, completeness, consistency, and compliance.
• To handle all the operations of brand.
• Explore new markets and sale opportunities
• To invite clients and to demonstrate clients.
• Visit corporate and residential clients to purpose them best solutions.
• Monitor the stocks level to maitain smooth operations.
• Take care of branding activities and to monitor online marketing.
• Organize Public Relation Campaigns.
• Coordination with Installation and After-sales teams for smooth flow of operations.
• Promote, monitor and develop high standards of customer service & general operations.
? Explore new markets and sale opportunities.
? Visit corporate clients and sell them memberships.
? Handle the marketing campaigns.
? Get Ads for Club magazine.
? Events organization and management.
? Customer services to existing members.
? Introducing new ideas for club entertainment.
? Coordinate with Electronic & print media.
? Coordination with corporate clients for branding activities.
? Promote, monitor and develop high standards of customer service & general operations.
Key responsibilities were to handle Teller Services at Counters i.e.
Cash both Local & Foreign Currency
Ensure the compliance of policies of State Bank of Pakistan and Soneri Bank.
Maintain the records for department to furnish accurate reports.
Handle all types of clearing / collection.
Handle all of Inward remittances as per bank’s policy/guidelines.
Handle the ATM i.e. Replenishment, balancing etc
Deal with customers and provide the solutions according to their need.
Offer the best product to customers accordingly.
Process with documentation in order to process properly.