Supervising IT Infrastructure across the board (LHR/KHI/RWP/Dubai)
Revamped the topologies both at Layer 2 and Layer 3 levels after ascertaining the challenges faced
Supervising Emails on the GoDaddy Platform
Supervising Sophos (XGS2300) Firewall and 26 Cisco 3750/3565 switches
Supervising Windows 2016 Domain Environment
Supervising MPLS circuits both on Fiber and Wireless mediums
Supervising VMware 6.5 environment, hosting 14 VMs on two EXSI hosts (X-3650 Lenovo servers)
Supervising Unify Wi-Fi Access controller with 15 UAP-NanoHD and UAP-AC-Pro devices
Supervising D365 MPOS applications in 126+ Retail stores
Supervising PR and PO on D365 for all IT related requirements
Supporting Oracle 11g & Dev 6.1 environment in HO/Regional Offices
Supervising Flow HCM and ZK Attendance systems across the board
Supervising 100+ CCTV cameras of Hikvision and Dahua both on NVR/DVR in HO/Production sites
Supervising VPNs on RRAS Servers
Supervising repair and maintenance of hardware (laptop/System/Printer) level queries
Planning, development, and execution of all network-level requirements across the board
Planning and development of Helpdesk portal on Spiceworks Cloud network
Prepared IT SOPs/ Policies
Planning transformation of GoDaddy’s Email setup to the O365 platform
Lead and mentor a team of five IT support executives

Freelance

Knowledge of Amazon EC2, Amazon S3, Amazon Elastic Load Balancing, Auto-scaling, Amazon VPC, Cloud Watch. VPC Peering between Multi Zones or Multi Regions
Configuration and Management of Magento environment on AWS highly scalable and secure Infrastructure using Application Load Balancer, Autoscaling, Bastion Host, VPC with multiple Private and Public Subnets, Elasticache, Elasticsearch, Cloud Watch, SNS, Cloud Front, AWS WAF & RDS
Configuration and Management of CodePipeline, CodeCommit, CodeDeploy, and Git
Route53 and DNS configuration with routed policies and health checks
Configuration and Management of Docker & Chef

Managed O365 operations for both company’s and US Client
Remote Management, Monitoring, and Patching using Connectwise Automate
Managed Endpoint Security on Gravityzone Bitdefender
Managed SSO on OKTA for all cloud applications and O365
Managed VMs on Azure and AWS Infrastructures
Resolved customer queries/issues by providing telephone/remote/email support
Managed Confluence to help teams to collaborate and share knowledge
Troubleshoot and resolved various technical issues related to computer hardware and software problems

Utilized acute engineering knowledge to deploy Data Backup Mechanism, ensured data security and reliability. Strategized and aligned all resources and revamped the Network Infrastructure within strict time schedule of 3 months. Designed and devised a robust WAN infrastructure to compete with connectivity challenges in HO, Warehouse and Branches.
Key Achievements:
• Strategically positioned to devise VMware 6.5 Infrastructure, ensured HA of Hosts / VMs using VMotion, FT and Network Load Balancing Clusters, consolidated storage on V3700 SAN connected on Brocade SAN switches.
• Initiated Disaster Recovery Site on cloud using IaaS, incorporated Always-on and clustering techniques for SQL replication. Employed MPLS on fiber for 34 Branches with redundant aggregation both at HO and DR site.
• Applied in-depth level of expertise to devise Helpdesk to track queries and ensure timely delivery of all tasks.

Spearheaded TCS APPIT Network Project in KHI and saved 40% implementation cost. Set up adequate IT plans, policies and procedures to ensure the protection of IT assets and the integrity, security and privacy of information. Planned and implemented additions, deletions and major modifications to the supporting infrastructure company-wide. Controlled annual operating and capital budget for network information and IT systems operations. Identified trainings needs and delivered trainings to teams.
Key Achievements:
• Kept abreast with current trends and issues in the IT industry, emerging technologies and prices, rendered insight to advice, counsel and mentor executives and management on their competitive or financial impact.
• Planned, negotiated and finalized ERP Deployment for TCS International Schools in Dubai’s Datacenter using IaaS
• Research and implement new innovative technologies that are capable of enhancing business productivity or reducing expenses. Keep close coordination with ERP, SD, UPS and Network teams to ensure services at functional level.
• Proposed an enterprise-wide business recovery plan to ensure timely and effective restoration of IT services in the event of a disaster. Ensure business continuity with full responsibility for 100% uptime, full data backup and recovery.

• Exercised hands-on approach and effective controls for the provisioning of IT infrastructure services including Server / desktop applications, Local / Wide Area Networks, IT security and telecommunications.

Rendered expert services and contributed positively to the team efforts to managed Sites hosted in Malaysia and Australia as well as Company’s Accounts on Quick Books 2009.
Key Achievement:
• Allocated and utilized Network Resources i.e. Linux (LAMP), Router (2621 XM) and Dedicated link on XDSL Modem.
• Designed and produced platform for CCHIT and PKI Certification for EMR and Medicare Australia respectively.

Managed and executed all aspect of the work including WAN setup of DESCON Information Systems and its entire sister concerns. Proved instrumental for designing and implementing Technical plans for LAN/WAN up-gradation.
Key Achievement:
• Managed LAN setup of DESCON Information Systems and assisted its entire sister concerns for any technical advice.
• Technical correspondence for DESCON Information Systems and DESCON Engineering overseas and local projects.