Primarily Responsible of Office365 Administration.
Conversion of NSF to PST data.
Level-2 Support to Local & Remote Offices related to Email issues
Providing users access to the required shared data / applications / network & Internet services and record keeping.
Providing support of Email related issues to overseas BAs.
Taking care of LAN security.
Responsible to coordinate with solution providers / Vendors in case of Lotus Applications related issues.
Supervise Daily Backups of User’s data, Databases, and Systems etc.
Communication with Vendors about the promotions of IT related Technologies.
Network configuration, troubleshooting and General Assistance to higher management.

Primarily Responsible of Lotus Domino Servers placed in DHQ, Musaffah Office and Doha Office.
Primarily Responsible of Lotus Sametime 8.5.
Primarily Responsible of Lotus Traveler 8.5.
Primarily Responsible of BlackBerry Enterprise Server
Primarily Responsible of BlackBerry Device Server for Z10
Primarily Responsible of BlackBerry Devices configuration and Support.
Providing users access to the required shared data / applications / network & Internet services and record keeping.
Providing support of Email related issues to overseas BAs.
Taking care of LAN security.
Responsible to coordinate with solution providers / Vendors in case of Lotus Applications related issues.
Supervise Daily Backups of User’s data, Databases, and Systems etc.
Communication with Vendors about the promotions of IT related Technologies.
Network configuration, troubleshooting and General Assistance to higher management.
Performing all tasks by following ISO procedures.

Responsible for the maintenance and providing trouble free LAN connectivity for efficient working of LAN users.
Primarily Responsible of Lotus Domino 8.0/8.5.
Primarily Responsible of Lotus Sametime 8.5.
Primarily Responsible of Lotus Traveler 8.5.
Primarily Responsible of BlackBerry Enterprise Server
Primarily Responsible of BlackBerry configuration and Support.
Maintain LAN Services (DNS, DHCP, WINS, Internet and Domain Trust Relationship etc) of Descon and Clients.
Providing users access to the required shared data / applications / network & Internet services and record keeping.
Responsible for additional requirements, LAN Design and re-allocation of Network points.
Taking care of LAN security.
Responsible to conduct, supervise and maintain computer inventory.
Responsible to coordinate with Local Sites LAN + Server Software related problems.
Responsible to coordinate with solution providers / Vendors / Suppliers in cases of warranties / Servicing of equipment dispatch & receiving with full documentation.
Responsible for user’s updation and internet cost distribution every month with track record of invoices, pending and paid payments.
Responsible for all kind of Administrative & Technical updated detail reporting to Coordinator TSG, Active Directory users, Proxy Users etc.
Supervise Daily Backups of User’s data, Databases, and Systems etc.
Responsible of assigning and assuring LAN (software, network, hardware) related calls to TSG staff.
Responsible for preparing Business Area Wise cost distribution of Internet usage.
Communication with Vendors about the promotions of IT related Technologies.
Network configuration, troubleshooting and General Assistance to higher management.
Performing all tasks by following ISO procedures.

Responsible for the maintenance and providing trouble free LAN connectivity for efficient working of LAN users.
Maintain LAN Services (E-Mail, DNS, DHCP, WINS, Internet and Domain Trust Relationship etc) of DIT24 and Clients.
Purchasing of IT related equipment with track record of invoices, pending and paid payments.
Providing users access to the required shared data / applications / network & Internet services and record keeping.
Responsible for additional requirements, LAN Design and re-allocation of Network points.
Responsible to conduct, supervise and maintain computer inventory.
Responsible to coordinate with Local Sites LAN + Server Software related problems.
Daily Backups of User’s data, Databases, and Systems etc.
Responsible for preparing Business Area Wise cost distribution of Internet usage.
Network configuration, troubleshooting and General Assistance to higher management.
Performing all tasks by following ISO procedures.

Software installation and troubleshooting of 350 Clients.
Assignment client end calls to Support Team in absence of LAN Administrator.
Performing tasks by following ISO procedures.
Preparing new computers or computer re-installation as per the requirement.
Performing and updating status of the calls assigned by LAN Administrator.
Network configuration and troubleshooting on workstations.