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概要


19 years of experience while working with Telecommunication Sector as Sr. customer services and customer support executive. My aim in to excel in this field to not only stabilize my career but also to be an integral part of organization's success


工作经历

公司标识
Senior Customer Support Executive
Skyscrapers Pvt Ltd
May 2017 - 代表 | Rawalpindi, Pakistan


公司标识
Implementation and Training Expert
Tecnex Pvt Ltd
Jan 2015 - Jan 2017 | Rawalpindi, Pakistan


公司标识
Senior Customer Care Executive
U Fone (PTML)
Sep 2004 - Feb 2014 | Islamabad, Pakistan

学历

University of Arid Agriculture, Murree Road
硕士, 工商管理硕士学位, Masters in Business Administration (Executive)‎
Management
CGPA 2.8/4
2010

技能

熟练 English
熟练 Excel
熟练 and speaks English fluently with good American
中级 Correct grammar
熟练 Customer services
熟练 Excellent Verbal and Written Communication
熟练 Eye for Details
熟练 having good work ethics.
熟练 High Organizational Skills
熟练 Highly detail oriented
熟练 Listening to customers.
熟练 Must have the ability to learn quickly
熟练 pay attention to details and have good
熟练 Process Orientation
熟练 Sales
熟练 Service-Oriented worker
熟练 Typing
熟练 writes
熟练 Ability to accept challenges
熟练 Ability to operate inbound & outbound calls
熟练 Ability To Work To Deadlines
熟练 Ability to Work Under Stress
熟练 Able to work independently& followup wth
熟练 able to work under stress
熟练 Accounnts Management
中级 Account Management =
熟练 Accounting Applications Command
熟练 Accounting+
熟练 Accounts / Manager
熟练 Accounts Administration
熟练 Affressive Marketing
初学者 American Accent
中级 American Acssant
熟练 Analytical Skills
熟练 Answering Inquiries
中级 Article Creation
中级 Article Writing
熟练 Aseptic Technique Knowledge
中级 Audio Transcription
中级 • determination and a focus
熟练 Basic Computing Skills
初学者 Benefits Administration
中级 Blog Writing
熟练 Boutique Knowledge
熟练 BPO Supervision Skills
熟练 Branch Support.
中级 British Accent
熟练 Budgeting & Forecasting
熟练 Business
熟练 Business Development Process

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