I have work experience of total 12 years, in which i work 4 years in Pakistan with Uniwal Cosmetics and High Q pharma and 8 year i served internationally Saudi Arabia in DHL Express-KSA as retail sales agent and customer service department agent as coordinator.
Assigned to RPA (Receiver Paid) project in Retail, aimed at improving the efficiency of the process, and avoiding billing issues resulting from discrepancies, through facilitation of easier Request Form, coordinating the stations by ensuring requests from various proper and efficient communication with origin countries (through CSV, Import Express Online), and followup communications to keep update on shipment movements through the network.
I worked as a retail sales agent, my duties were to provide best services to our customers and make good relationships with customers and selling company products.
Responsible for monitoring sales and market share. Leading a team of Sales Officers and Medical Reps to promote sales and maintain quality service by ensuring adherence of activities to Company Quality Control Policies. Creating and maintaining performance reports related to staff activities.
Managing field team to develop and maintain efficient Supply & Distribution system. Maintaining control over credit levels and market policies, as well as monitoring performance of staff related to revenue generation and market promotion. Regular communication and visits to customers for business relationship & survey.