概要


Completed Mba (Executive) from Hajvery university in 2016 with CGPA of 3.33 out of 4.0.


B.com (2 year program) from PCC in 2008.


F.A in 2003 from Islamia College Civil Lines Lahore.


From 2009-2011 I travelled to Gulf and did job there as Senior Security Officer in UAE.


工作经历

公司标识
Back End Support Officer/CSR
Premlinx
Mar 2019 - 代表 | Lahore, Pakistan

Live chat
Invoices
Orders
Data Entry
Data Mining

公司标识
Quality Control/Supervisor
Mosaic Solutions
Sep 2016 - Feb 2018 | Lahore, Pakistan

Quality check on live chats and leads generated by chat operators.Keeping an eye on KPI.Maintaining healthy official environment and overall supervision of live chat operators team.

公司标识
Customer Care Representative/Live Chat and Email officer
Digitech Outsourcing Solutions
Nov 2015 - Jun 2016 | Lahore, Pakistan

Doing live chat on several projects like Timecamp,Eatonfair shopping mall,Airbnb,Comm100,Making orders,Raising tickets,Emailing etc.

公司标识
Senior Security Officer
securitas l.l.c dubai
Aug 2009 - Jun 2011 | Dubai, United Arab Emirates

Overall security of people and premises on different sites.Handling security equipments,Coordination with police,civil defense in case of bizarre incidents or accidents.

公司标识
Operator (Bpo)
Systems Limited ( First Software House in Pakistan)
Mar 2012 - Jun 2024 | Lahore, Pakistan

Data filtering and data typing of American mortgages in to specific softwares.

学历

Hajvery University
硕士, 行政工商管理硕士学位, Masters in Business Administration (Executive)‎
CGPA 3.3/4
2015
PCC LAHORE
学士, 贸易学士, B.com‎
等级 A
2008

技能

中级 Quality Assurance
中级 Accounts / Manager
中级 Admin Assistantce
熟练 Backend Operations
中级 Blog Posting
中级 Client Analysis
中级 Client Followup Skills
熟练 Close Attention to Detail
中级 Communications Skills
初学者 Craft Command
中级 Crew Supervision
中级 Customer Analysis
初学者 Daraz
熟练 Data Comparison
初学者 Data Miniing
中级 Excellent Comunication Skills
初学者 Export Management
初学者 Export Development
中级 Google
中级 Handling Assignments
中级 Inspection Implementation
中级 IT Support Responsibilities
中级 KPI Implementation
中级 Live Chat Handling
初学者 Mobile Marketing
熟练 Online Management
中级 Online Sale
中级 Quality Control
初学者 Relations Management
初学者 Resource Management Schedule
中级 Resource Managemet
中级 RESTful APIs
中级 Robotic Process Automation Development
中级 Sale Acquisition
初学者 Sales Assessment
中级 Social Media Tool Awarness
中级 Superior Client Services
中级 Supervision Siklls
中级 Vape Knowledge
中级 الأنماط المعمارية
熟练 الالتزام بخدمة العملاء
熟练 عمليات خدمة العملاء

语言

中级 英语