概要

A strategic thinker, with the ability to develop and implement card business strategies. Possesses strong communication, interpersonal and leadership skills and the ability to recruit, train, motivates teams to exceed objectives.

项目

Debit Card, Internet Banking, Ussd Banking Fraud Detection Setup
Credit Card Fraud Detection New Setup In The Bank

工作经历

公司标识
Manager Authorization & Fraud Detection
Askari Bank Limited
Feb 2014 - 代表 | Karachi, Pakistan

To prepare Fraud Parameters, based on real time monitoring of MasterCard credit, Visa debit Card, Interbank fund transfers, Internet banking & Mobile banking transactions, including credit card transactions.

To preparation and implementation effective rules in Visa advanced authorization in VRM system for the effective monitoring of Visa debit portfolio.

Suggest and operationalize need-based changes in rules/parameters in fraud detection system on basis of analysis.

Identification of suspected Point of Compromise (POC) conducted through POS & ATMs.

Ensuring customer services standards, analyzing and resolving quality and customer service problems.

Parameters and process improvising for immediately mitigating uncertain fraudulent exposure.
Fraud cases reporting by scrutinizing transactions and customer details with other units, branches and management.

Organizing & maintaining a 24/7 operations through cross function coordination, preparation of staff work schedule & capacity planning.

Maintaining quality services by establishing and enforcing organization standards.

Conducting assessment based team training on quarterly basis.

公司标识
Assistant Manager Authorization & Fraud Monitoring
(Askari Bank Limited)
Apr 2010 - Jan 2014 | Karachi, Pakistan

Supervised Fraud Detection Unit to operational and reduction of fraudulent attempts.

Monitored approval records monitor to reduce the fraudulent transactions.

Monitored fraud trend particularly in Far East and other compromised cards.

Initialized fraud cases by scrutinizing transaction and customer details.

Assessed and reviewed daily reports in order to filter unusual & fraudulent attempts.

Coordinated with acquiring banks for suspicious attempts through their POS.

Corresponded with international Merchant banks regarding disputed & fraudulent charges.

公司标识
Senior Officer Policy & Planning
Askari Bank Limited
Apr 2009 - Apr 2010 | Karachi, Pakistan

Analyzed consumer banks performance by business figures and financial results.

Reviewed policies & recommend changes/amendments as required.

Portfolio analysis, Re-alignment of target market & recommendation in policy issues.

Assisted and delivered business improvement projects for processes optimization and customer satisfaction.

Conducted business analysis and reviewed available research for periodic reports.

公司标识
Senior Officer Authorization & Fraud Monitoring
Askari Bank Limited
Mar 2005 - Apr 2009 | Karachi, Pakistan

Processed worldwide Referral approvals.

Processed of countrywide Balance Transfer and Cash Advances approvals.

Coordinated with merchant banks for worldwide approval problems.

Performed card blacking, i.e., lost, stolen and suspend.

学历

University of Karachi
硕士, 艺术硕士学位, Masters in Economics & Finance‎
Economics
所占比重 58%
2009
University of Karachi
大专, Post Graduate Diploma In Economics & Finance‎
Economics
Completed
2007
University of Karachi
学士, 贸易学士, B. Com‎
Accounting
等级 B
2003
Boat Of Intermediate Education Karachi
中级/A级, 贸易学学生, HSC‎
Accounting
等级 D
2000
Board Of Secondary Education Karachi
大学入学/0级, 科学, SSC‎
Science
等级 C
1998

技能

5+ 年 Ability to Deal with Challenges Efficiently
5+ 年 Ability to Deal with Changes Effectively
5+ 年 Domain Knowledge
5+ 年 Good Communication
5+ 年 Hiring And Team Building
5+ 年 Leadership

语言

熟练 乌尔都语
熟练 英语