Being an Officer Data Reporting, Finance Division, responsibilities include:

Effectively managing a team to ensure seamless coordination, collaboration, and high-performance levels.
Overseeing the collection of raw data either from units or through the system.
Conducting reconciliation and consolidation of complex data for accurate reporting.
Preparing and submitting regulatory reports to the regulator within specified deadlines.
Liaising with the IT team to automate system-generated reports, streamlining processes for enhanced efficiency.
Promptly reconciling regulator queries to maintain compliance and resolve any issues on time.

As an Officer Data Reporting in the Compliance Division, my responsibilities include:
• Developing and promoting a strong compliance culture, emphasizing the importance of regulatory adherence, and fostering positive working relationships with regulatory offices.
• Collaborating with the management team to ensure departmental support and a comprehensive understanding of compliance responsibilities.
• Evaluating compliance reports, investigations, and potential violations to ensure strict adherence to regulatory requirements.
• Reviewing and assessing compliance reporting requirements, identifying opportunities for improvement, and streamlining processes to enhance efficiency and accuracy.
• Preparing regulatory reports in strict accordance with prescribed formats, periodic frequencies, and deadlines set by the SBP (State Bank of Pakistan) regulations and guidelines.
• Ensuring the collection of complete and accurate SBP statutory data either through systems or from the business.
• Managing and leading a team to effectively handle data reporting and compliance tasks, fostering a collaborative and high-performing environment while providing guidance and support.
• Implementing training programs and workshops to enhance team members\' knowledge and understanding of compliance procedures and regulations.

Being a Manager Operations – Secured Products, Special Assets Management Division, responsibilities include:
• Successfully managed non-performing loan (NPL) settlement proposals, employing strategic approaches to ensure timely resolutions and maximize recovery outcomes.
• Conducted in-depth analysis of NPL portfolios, identifying key trends and implementing targeted strategies to enhance portfolio performance.
• Coordinated payments and collaborated closely with repossession agencies and lawyers, streamlining asset recovery processes and maintaining strong working relationships.
• Demonstrated diligent follow-up on recovery units in Rawalpindi, Islamabad, Gujranwala, and Sialkot, ensuring smooth and efficient operations throughout the recovery process.

Being a Customer Services Manager – Business Head Office Consumer North, responsibilities include:
• Successfully marketed and sold secured and unsecured products, consistently achieving an average monthly sales of Rs. 2.0 Million.
• Managed various operational tasks at the Consumer Center in Rawalpindi and the North Region.
• Efficiently processed customer cases, ensuring accuracy and adherence to bank policies and procedures.
• Handled the insurance and registration of financed assets, guaranteeing proper coverage and legal compliance.

Being Customer Services Officer, responsibilities include:

Successfully conducted sales activities targeting both individual and corporate clients.
Achieved a significant milestone by contributing to branch sales of Rs. 1 Billion in FY 2007.
Oversaw the collection and recovery of delinquent portfolios on a case-by-case basis, ensuring prompt resolution.
Implemented effective marketing strategies for COI\'s products, resulting in the mobilization of over Rs. 1 Billion.
Managed a substantial branch insurance portfolio valued at Rs. 3.0 Billion, ensuring adequate coverage and compliance.
Safely maintained and managed original documents of leased assets, ensuring their security and accessibility.
Handled motor vehicle registration and resolved related issues, ensuring compliance with legal and regulatory requirements.
Efficiently managed administration and HR tasks, including payroll processing, financial record-keeping, and staff file updates.
Negotiated pricing with vendors for wholesale billing and marketing procedures, optimizing cost efficiency.
Introduced a vehicle refuelling coupon log for enhanced accountability and expense tracking.
Prepared the annual branch budget and submitted accurate and detailed monthly reports on financial and administrative operations.
Established and maintained an effective administration system, promptly addressing and resolving any administrative problems.
Ensured compliance with legislative, regulatory, and compliance requirements relevant to branch operations.
Managed travel and accommodation bookings for senior management, ensuring seamless logistics for business trips.

Being a Senior Sales Executive, responsibilities include:

Developing and maintaining relationships with clients in the medical and healthcare industry.
Promoting and selling a wide range of diagnostic and surgical instruments offered by Friend Enterprises.
Understanding customer needs and requirements and offering appropriate product solutions.
Maintaining accurate and updated records of sales activities, customer interactions, and sales pipeline.