工作经历

公司标识
Customer Support / Team Coordinator
Mindbridge Pvt. Ltd.
Feb 2018 - Jan 2019 | Lahore, Pakistan

I was working as a support representative and team co ordinator for a food app called Uber eats. Responsibilities included helping team members with any issues they were facing system related or related to uber policies. Other job responsibilities were to assist our partners the restaurants, delivery partners and our customers ordering the food.

公司标识
Business Development Manager
LiveAdmins
Jan 2016 - Feb 2018 | Lahore, Pakistan

I was involved in handling clients for our live chat
Software for business websites. Responsibilities included pitching to clients about the product. Closing the sale by sending them the necessary contract. Following up on prospects, setting up meetings with our engineers. Making sure everything was saved in our client database or Crm.

公司标识
TSR/CSR
Touchstone Communications Pakistan (Pvt.) Ltd
Jan 2011 - Dec 2011 | Islamabad, Pakistan

学历

Ibex global
短课程, ‎
Soft Skills And Call Handling
Incomplete
2016
University of Central Punjab (UCP)
学士, 工商管理学士学位, Bachelors in Arts‎
等级 C+
2008
Keynesian Institute of Management & Sciences (KIMS)
中级/A级, , A Level‎
Accounting
2001

技能

中级 and speaks English fluently with good American
熟练 Basic Computer Skills
中级 Close Attention to Detail
中级 Correct grammar
熟练 customer service
熟练 Customer Service Skills
中级 Market knowledge
中级 Planning & Organisational Skills
中级 support Skill
中级 writes
中级 Account Mapping
中级 Amin Management
中级 Analytical Skill
中级 Aseptic Technique Knowledge
中级 Bio Surgery
中级 Branch Support.
中级 British Accent
熟练 British Accents
中级 Businees Development
熟练 Call Centre
中级 Certified Service Representation
熟练 Client Acquisition Skills
中级 Client Contact Skills
中级 Client Correspondence
中级 Client Deaaling
熟练 Client Deailing
中级 Client Followup
中级 Client Handling
中级 Client Services
中级 Closing
中级 Cold Calling
中级 Comprehension
熟练 Conservation Awareness
中级 Content Audting
中级 Corporate IT
熟练 Corporate - Procurement / Administration Departmen
中级 Corporate HR Department
中级 Critical Control Points Knowledge
中级 CRM Command
熟练 Customer Acquisition Skills
熟练 Customer Analysis
初学者 Customer Focus
中级 Customer Interaction Management (CIM)
中级 Customer Satisfaction Management
熟练 Customer Service.
初学者 Customer Services Support
熟练 Database Management 
中级 Dispatcher
中级 Email Clients
熟练 End To End Sales

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