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概要
To enhance the skills and abilities, through which enable to compete in this competitive economy and to enhance the skills for the development of the organization.
工作经历
Analyst
Deals in consumer banking
o Reversals on credit cards
o Good faith reversal issuance
o NOC issuance(Credit card, cash plus ,cashline)
o Debit card ordering complaints
o Payoff issuance
o Credit card services (Sms and e-statements ,cash back reward points)
Branch banking account services (Sms ,e statements)
Calls monitoring
Calls evaluating
Phone banking officer
United Bank Limited
Performed as a backup Team leader
Call handling with min duration with accurate resolutions
Handle multiple task at time
(Highlighting cases via email along with calls
Internee
Account opening
Inward/Outward Clearing & Intercity clearing
Issuance of Pay Order
Cash Receipt & Payment
Issuance of cheque book
