Play a significant role as a team lead for field officers, which engaged in managing the hands-on fieldwork done by the field team, as well as allotting activities to achieve the defined objectives assigned by higher management staff.

Organized visit of branches for inspection of the IT operations to meet customer requirements, wants, and needs. Handled and allocated all IT resources of northern region to achieve the greatest organizational value.
Upgraded system from windows to Ubuntu for more than 1000 devices for giving access to thousands of apps ready to install. Configure SD-WAN using Fortigate for managing Wide-Area Networks (WAN).
Proposed capital expenditure for a year for the purchase, improvement, or maintenance of long-term assets. Install network of 75 branches, TPLINK load balancer, 1G network at branches, and high end Fortigate firewalls.
Steered all designs and operations of network and systems for schools of Beaconhouse around the northern region for consistently high level of performance.
Rendered expertise to successfully handle around 10 ITO's across the region and manage Unifi Access Point solution to control multiple wireless networks using a web browser.

Streamlined all operations during the migration of on-premises email hosting to office 365 and educational sector email hosting on-prem to Google-Suite for education.

Adopted effective methods for upgrading windows servers, windows 7/8 and SQL to newer versions of servers and windows. Trained new teams’ users for U.S. based companies that shifted recently to office 365.
Interacted with MS team for resolving issues efficiently. Collaborated with star2star to provide VOIP solution to end-user for the delivery of voice communications and multimedia sessions over Internet Protocol networks.
Faced all challenges during the transfer of on-premises shared drive data to SharePoint and offered user training on how to use SharePoint proficiently. Installed on-prem Microsoft Exchange and up-gradation thereof.
Acknowledged for working on backup solutions and ConnectWise suite to configure alerts and monitor networks and managing shifting users to deliver better support.
Offered remote assistance to U.S. based companies to keep business up and running, monitor and maintain services and off-site data storage, and increase security measures.
Identified needs for improvement and offered training to end-user by conducting effective sessions on the Google-Suite classroom and support afterward.

Developed and delivered technical solutions to resolve customer issues with software or another technology product. Installed Pakistan Railways first ever network monitoring system, CISCO routers, layer 3 core switches, LAN, WAN, data centre equipment, railways active directory as well as trackers in locomotives of Pakistan Railways.

Deployed SAMBA file sharing system for Pakistan Railways on CENTOS, RHEL and Oracle for HR module of Railways, SAP for pensioner’s infrastructure, Bio Metric attendance system for Pakistan railways, and Veeam for taking scheduled and periodic backups of critical vm's.
Integrated networker to keep backup of critical data/ applications, High availability between deployed virtualized hosts of vmware, virtualization VMWARE to meet railways needs, and exchange server 2016 for railways email system.
Obtained IT equipment following public procurement regulatory framework 2004 with amendments.
Executed operations, such as providing Wifi Internet facility in running trains of Pakistan Railways, troubleshooting SQL Servers 2017, and handling of high-end blade/ rack mounted/ standalone servers for Pakistan Railways.
Connected railways offices through biometric centralized attendance system to verify the identity of a person.
Led audit of IT department, Ferguson/ AG audit, and internal audit department of Railways for the examination and evaluation of an organization's information technology infrastructure, policies, and operations.
Headed and guided infrastructure team of Pakistan railways across Pakistan that involved in building new locomotives, development, and improvement of current rail infrastructure.
Upgraded all reservation offices of Pakistan Railways from DXX to Layer 3 (MPLS) BGP, VMWare ESXI/ Windows Servers from old versions to latest and SQL servers of Pakistan railways to SQL 2017 for adaptive query processing, graph data support, and runs on Linux and Docker containers.