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概要
To have a post that provides a learning environment and polishes the potential to make a good contribution in the field of Computer Engineering and be a part of an organization can get some experience in information concentrated environment.
工作经历
Technical support officer
Provide excellent and prompt client support and technical issue resolution via E-Mail, phone and other electronic medium.Trouble shooting a variety of technical and non-technical issues customers are having with their web hosting plans and services.Answer emails and phone calls from potential customers to explain our products and services and promote the advantages of our company versus the competition. help clients with a variety of concerns, including setup issues such as website migration, software settings and any other initial problems getting started. continue to help clients after setup, troubleshooting issues such as connectivity problems, data storage and security
NOC officer
• Provide technical support, training and technical documentation to the Information Technology team
troubleshooting
Network monitoring
•Communications management
