Currently perform following roles Responsible for recruitment & selection and credentialing & verification. Negotiate salary, problem-solving and counselling with job candidates. Interaction with various placement offices in universities for creating CV data banks and enhance network with education/ academic institutions. Ensuring implementation of Disciplinary Action Policy. Resolve disciplinary queries on priority with the coordination of other relevant departments as required. Play the main role in the case of the Special Inquiry Committee regarding Disciplinary proceedings. Ensure compliance with HR policies. Managing Shifa Welfare Funds Committee Meeting every month with all Department Heads. Coordinate the daily operations of the HR&D department. Facilitate staff and ensure any problems and delays are addressed accordingly. Implementation of the Health Insurance Scheme and continues to follow up on queries of employees until their resolution. Manage to update the health insurance of all employees. Forwarding all additions and deletion of new joiners and resigned employees. Updating the changes independents’ list and process the same for a new medical card. Reimbursement of  Medical Claims from Insurance Company for employee's medical claims cheques. Managing payment processing of insurance Company. Participate in quality improvement and assurance activities. Ensure that all required tasks are completed according to SOPs. Making reports of departmental activities.

Industrial Relation, EOBI, PESSI and liaison with Labour Department.
Professional Taxes, Property Taxes,
Death Compensation and Pension cases
Working on Software (HRMS) & (HCM) in HR department
Recruitment and Selection
Corporate SIMs issuance, billing / payments
Reimbursement of Medical bills
Maintaining Personal file of employees and kept it confidential
carrying out background and reference checks on prospective employees
Keeping leave record of staff , absences report and bio-metric attendance
Final Settlement cases & Payroll

Act as the point of contact for all employees and Customers, providing administrative support and managing their queries
Manage office supplies stock and place orders
Prepare regular reports on expenses and office budgets
Maintain and update Hostel databases
Organize a filing system for important and confidential Hostel documents
Answer queries by employees and clients
Update office policies as needed
Arrange travel and accommodations

Managing incoming calls and customer service inquiries
Generating sales leads that develop into new customers
Identifying and assessing customers’ needs to achieve satisfaction
Act as liaison between Company and Customers
provide product/services information and resolve any emerging problems that our customer
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines and policies