I am a self-conceit and self-confident individual looking for a growth-oriented organization that can fully recognizes my working skills and rewards me for my outstanding performance. I want to utilize and enhance my technical, communication and problem solving skills. During my work experience, I successfully combined my studies with work and other commitments. I am highly organized and capable of working under any sort of working pressure. In short, I am reliable, trustworthy, hardworking, adaptable to extreme environments and eager to learn.
Working with cross-functional teams to develop the Product that solve complex problems for customers and deliver meaningful business results
• Conducting Readiness, Scrum and Sprint meetings and keeping the track on Jira
• Managed service Technical Support Consultant on IBM products including IBM Watson AIOPS (NOI/AI Manager) planning, installation(on Hybrid architecture/OpenShift), configuration, operation and troubleshooting
• Installation, Configuration, Administration, operation, and troubleshooting for Web GUI, Impact Policies, Probes, Omnibus PA, JDBC, TSRM, Uni/Bi-Directional GWs
• Probes integration including (Huawei,Nokia, ZTE) Corba, SNMP, XML Probe
• Maximo Administration for Netcool related, including LDAP integration and Application Installation & Troubleshooting on WebSphere
• Openshift Administration
• Openshift Monitoring/Alerting with Prometheus and Grafana
• Database Automation via Liquibase, Alembic & SQL Alchemy
• Flink Stream Processing
• Expertise in Python Fast API, Pytest, Alembic and containerize the complete project with CICD pipeline.
Developed actionable dashboard to identify the site OPEX calculation pilferages.
• Dashboard expansion in Tableau to support the self-analysis in operational task (MW, optical & IP network).
• Fiber break Form automation with masked email and SMS in IBM Maximo/UNS
• Analytics workflow designing & implementation on Maximo
• Workflow implementation at IBM Maximo for auto MW alerts via Netcool integration
• Fiber Break Auto SMS alerts integration with UNS via Netcool
Discovering new KPIs related to Transport Performance and establishing reporting methods and SLA with other stakeholders.
• Automated Transport Performance KPIs and the Ticketing method with agreed SLAs.
• Pakistan Map deployment on Tableau
• Auto email/SMS alerts enablement for IP Network performance via UFM
• Node integration with UNS for auto alerts escalation
• UNS process management for TXN domain
• System generated email for reports based on required SQL query via Maximo
• Report generation based on specified criteria on UFM
• Training staff on new technologies related to Transport Network
• Alarms reconciliation with NETCOOL for Huawei (RTN, OSN, DWDM, OTN, IP-RAN & FTTS) and Ericsson (TN, CN, MLL & SPO) and auto alert integration via UNS.
Serving as Transport Network & Performance Specialist in NOC Department:
• Identification and implementation of the Microwave, Optical & IP layer performance KPIs for Microwave, Optical & IP Transport Performance Function implementation.
• Providing solution for performance issues related to Microwave, Optical & IP link utilization & 3G, 4G Data bandwidth-capping/packet loss issues.
• Carrying out analysis of transport (Optical + IP) and Microwave network to resolve service level bit errors and service disruption.
• Advanced Level Fault Analysis and Troubleshooting/Diagnosis and Root cause Analysis.
• Identification and creation of missing cross-connects of TN/SPO nodes.
• Troubleshooting and management of new services/protection/links on ASON, WSON, SDH, DWDM and IP Network.
• SDH & Ethernet Services Configuration.
• Configuration and troubleshooting of E-Line, E-LAN, VPLS, tunnel APS, PWS APS and FPS services.
• Optimization of the network through Traffic Management and configuration on different routes to avoid the down time.
• Expertise in Transmission equipment including Optical WDM (Optix BWS 1600G), NG-WDM (OSN 3800, OSN 6800, OSN 8800, OSN 9500), MS-OTN (OSN1800V), SPO 1410 & 1460, & MW RTN (980/960/950/905/320), TN (AMM 20P, AMM 20PB, AMM 6P, PT2020).
• Expertise of multivendor NMS including Huawei U2000, SO-EM, IPTNMSC, IPTNMSP, PNMSJ, BO.
• Alarms reduction process by resolving and suppressing non-relevant alarms.
• Conducting system routine health check and maintaining optical power levels of SDH, OTN, DWDM, SPO nodes within threshold by engaging OFC & Transmission team..
• Maintaining CDB Backup for Ericsson nodes.
• Maintaining nationwide MW visibility report (NEC, TN & RTN).
• Expertise in advance excel Dashboard, Reports, DAX, Tableau & Power BI tools.
• Expertise in development of Dashboard, Excel Summaries, and regular reports/trackers for Management Decision.
I got the opportunity to work in switching and Transmission department. In switching department i had learnt about router, signaling, STP router, NMS, SS7 trace, Allocation of E1s and got practical experience. In Transmission, I got know about ODF,SDH, DWDM, Splicing, E1 frame structure, OTDR, MSAG, ONU, DSLAM and got its practical experience.