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概要
Ability to effectively convey ideas, information, and instructions to colleagues, clients, and superiors through both written and verbal communication.
Capable of working in diverse environment and ability to deal with uncertainties.
Effective Time Management & Multi-tasking skills
Enthusiastic, creative and willing to assume increase responsibility.
Ability to work under pressure.
Likes to socialize with friends and family.
Reading informative articles and technological reviews on internet on the topics of Economy, Science, Health and Tech.
Ability to bounce back from setbacks and challenges, maintaining a determined and solution-oriented approach in the face of adversity.
Playing some mind games like crossword puzzles.
工作经历
Team Lead - Sales and Operations
> Collaborating with cross-functional teams, including creative, content, and web development, to produce engaging content and optimizing user experience.
> Performing data analytics using data from market research.
> Measuring and reporting on the performance of multiple marketing campaigns, and assess against goals, ROI and KPIs.
> Collecting and analyzing information and prepare data and sales reports.
> Maintaining customer accounts and keeping check on deposits and balances.
> Customer Relationship management using post-sales follow-Up
> Addressing customer pain points adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback
> Responsible for keeping track of and structuring various tasks, employees and documents.
> Equipping staff with the technical and social skills needed to enhance sales.
Senioe Executive - CSD (Operations)
> Updating Master BL record using customer data from international office.
> Preparing House BL, NOCs and Amendment.
> Generating reports regarding pending delivery orders and uncleared vehicles at port.
> Dispatching dossier and other required accessories to customers.
> Coordinate with the sales team and other departments to initiate and implement best practices in shipping processes.
> Maintaining logs of incoming and outgoing materials and fill out all associated paperwork.
> Updating data for WEBOC upload.
> Suggesting and instructing customers on shipping products and services, routes and rates.
> Answering and respond to customer inquiries on shipping issues.
> Calling clients to confirm shipment details and other pertinent information.
Senior Business Executive - Sales & CSD
> Actively seeking out new sales opportunities through cold calling, networking, social media and collaboration with the marketing department.
> Conducting market research to identify selling possibilities and evaluate customer needs.
> Analyzing market trends and behaviors.
> Taking feedback from customers and share it with support teams.
> Suggesting upgrades or added products and services that may be of interest to clients.
> Negotiating with clients to secure the most attractive prices.
> Managing and executing campaigns across various digital channels, including email, social media, search engines, and display advertising.
> Attending workshops to learn more technical and professional skills for the job.
