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概要
Dynamic and motivated professional with a proven record of generating and building relationships. Skilled in demonstrating exceptional communication , and making critical decisions during challenges. Adaptable leader with an ability to work independently, creating effective presentations, and developing opportunities that further establish organizational goals.
Business developer with over 7 years of experience in B2B, B2C and international marketplace. Excellent reputation for resolving problems,improving customer satisfaction,student counseling on different educational expo and driving overall operational improvements. Consistently providing best solutions to the companies through which they saved cost and increased their profit
Now Looking for an Opportunity To be a part of International Organization - Earn Bright-Future, Respect and Professionalism by providing my Sincere Services, Hard-work, Innovation and Creativity Hence contribute to the success of my organization, with the ultimate aim of reaching the highest level of management in the organization.
项目
工作经历
Business Development Executive
My business development activities include:
Building business pipeline
Prospecting, creating qualified B2B prospect lists
Qualifying the identified leads
Identifying the right decision maker(s)
Taking initiatives to successfully connect with the decisions maker(s)
Introducing them to the company
Nurturing leads & follow ups
Scheduling meeting with prospective accounts
Coordinating with counter-part team(s) in Canada
Other activities include:
Conducting bi-weekly meetings with counter-part team(s) & higher management to discuss about progress & status of leads in pipeline
Controlling Officer
My responsibilities included:
Effectively communicating administration work & business operational strategies optimized for efficiency with management
Coming up with innovative strategies optimized for getting more business
Improving customer responsiveness by 80% through e-marketing, WhatsApp & Feedback Text
Training new controlling staff and providing them with all necessary information about business, products/services, customer dealing, customer’s behavior, complaint management and CRM
Preparing monthly commission & account statements for drivers & existing clients
Preparing & maintaining all necessary documents of drivers for record keeping - Supervising live chat support team
Effectively Managing & Coordinating with the team of 17-20 Cab Drivers
Effectively Managing Time & Allocating Drivers based on requirements for upcoming bookings
Improving drivers attitude with customers in order to minimize complaints & delivering quality customer services
Providing Quality Customer Services
Creating & Handling Social Media Accounts for the company
Managing Google Ad-words Campaign(s) for the company
Handling new customer’s online payments via Debit/Visa/Master/Amex Cards
Organizing & Managing Company’s Website Content
Ensuring maximum customer satisfaction by keeping & maintaining good relationship with existing clients
Handling Inbound Calls from International Customers (majority of call volume from UK)
Business Development Officer
My responsibilities included:
Conducting consistent research to better understand target market & activities of purchasing departments within the target market
Prospecting & identifying potential leads via Google, Yellow Pages, White Pages and other business directories.
Handling & consulting hot leads via inbound calls from US businesses, mostly from Purchasing Managers including helping them better understand product & installation information based on their needs
Selling Ethernet cables & supporting materials to businesses & individuals
Negotiating with potential leads & successfully closing deals
Conducting follow ups with potential leads on agreed time & date
Promoting vendor’s products apart from company’s products
Creating company’s products listing with planning and organizing them effectively for eBay
Managing company’s eBay store (an E-commerce shopping website) activities on daily basis
Maintaining an average of $20,000 sales per month on eBay store
