●        Implementing HSE procedures and OHS related technical standard guidelines on site with safety inspections before start and during activity.
●        Conducting Tool Box meeting and Pre-job briefing before starting of work every day in office and on site.
●        Conducting gas tests on site in confined spaces and restricted areas with qualification of authorised gas tester third party certificate.
●        Reviewing and coordinating PTW according to KEPCO and NAWAH PTW procedure.
●        Maintaining PTW register along with yearly permit related statistics.
●        Maintaining scaffolding register and TPCs related to lifting equipment and power tools.
●        Maintenance of PPE issuance register.
●        Managing internal and 3rd party training registers for documentation and audit.
●        Making and Managing Environmental risk assessment according to environmental procedures.
●        Making documents and managing ENEC, KEPCO and KHNP environmental audit.
●        Helping with Road safety, Thermal work limit and Covid-19 campaigns.
●        Monitoring and implementation of lock-out tag-out system (LOTO)
●        Supervising chemical injection activities like hydrochloric acid, sulphuric acid, hydrazine and sodium hypochlorite etc.
●        Site inspection for Hazard identification and Risk assessment for new sites and projects
●        Arranging and Managing Environmental and emergency evacuation Drills.
●        Arranging ang Managing Covid-19 Testing and Precautionary policy for the company.
●        Received training regarding unescorted access to radiation protection areas.
●        Received radiation worker trainings.
●        PTW Issuer and Holder trained and card holder.

●        Implementing HSE policies and procedures on site with safety inspections before starting and during activity
●        Giving Tool Box Talk before starting of work every day on site. Along with inspection of equipment occasionally.
●        Adopting best industrial HSE practices for enhancement and effectiveness on site during work
●        Arrangement and implementation of PTW according to the activity in hand
●        Monitoring and implementation of lock-out tag-out system (LOTO)
●        Inspection and arrangements for the testing of all the Lifting gears like cranes, forklifts, Hydra, Bobcat etc.
●        Site inspection for Hazard identification and Risk assessment for new sites and projects
●        Conducting trainings and workshops with labour and their supervisors

• Ensured proper rooms blocking and reservation confirmations to manage C-in and C-outs
• Managed all night staff ensuring smooth operations in night for all departments
• Maintained close coordination with hotel security staff conducting property rounds time to time
• Handled cash and credit card payments from guests with proper transaction recording
• Doing proper room’s inspection on beginning of shift for vacant and blocked rooms
• Managing online reservations from websites like booking.com and make your trip.com
• Sending police report on daily basis and coordination with CID during VIP Movement
• Checking MOP for corporate reservations and coordinating with sales staff for BTC Letters
• Direct and oversee all Hotel operations during the Night shift to ensure guest satisfaction
• Completing night audit checking any missing or mistaken transactions calculating revenues
• Overseeing preparation of daily summary reports. Audit check-in registration card and checked-out folios, restaurant bill with KOT, mini bar and laundry bills
• Trained two new GSA in using PMS, providing guest services and completing night audit

• Handling cash float and cash sales responsibly making all reports that help the auditing process
• Taking reservations over phone, Email and online websites while ensuring no overlaps and overbooking
• Refer customer inquiries and complaints to appropriate departments with follow up until guest satisfaction
• Maintaining high service standards by following SOP
• Generating Bills for Food and Beverage, Laundry and Minibar
• Taking proper guest feedback before c-out ensuring guest complete satisfaction with hotel

·         Taking care of guest Check In and Check Outs
·         Answering telephone inquiries promptly & professionally & transferring calls onwards
·         Taking payment from guests in the form of cash or credit cards.
·         Sales and corporate reservations coordination with the sales and Marketing department.
·         Handling online bookings from websites like booking.com and make your trip.com.
·         Generating Bills for Food and Beverage, Laundry and Minibar.
·         Handling  and  rectifying Guests Complaints exceeding their expectations
·         Handling online bookings from websites like booking.com and make your trip.com.

• Making Reservations in Hotel Management System
• Coordinating and managing Online Reservations from (Booking.com and makemytriprip.com)
• Handling corporate reservations and maintaining BTC letters
• Managing and dealing with club card companies and travel agencies for packages
• Dealing corporate business Emails and maintain coordination with Front Office Staff .

• Making outbound calls in different countries for sales of multiple products
• Keeping and maintaining log of potential Customers and leads for further sales
• Making courtesy calls
• Complaint and leads Registration
• Customer retention