Result-driven Administrative professional with unique working exposure in Administration coupled with basic IT expertise. I have accomplished most optimal operations practices, achieving all objectives and ensuring smooth operations. I offer a good blend of professional experience, requisite knowledge and skills to become a vital member of your organization.
· AES Entry, Export Bills of Lading and document preparation for Air and Ocean Shipments.· Booking and tracking outbound freight with carriers and overseas Agents.· Prepare quotations and prepare client and agent billings.· Timely follow-up of priority orders and delivery appointments.· Data entry and file maintenance. (New item set-ups, PO tracking, payable input and other such work as needed).· Review and answer email communications with overseas agents and clients.· Complete special projects as assigned.· Ability to train and/or travel if needed.
Building operational issues & escalations to property owner or other relevant teams.
P&L ownership.
Consumable management: managing inventory stock levels, ordering consumables.
Develop and / or implement standard operating procedures.
Create operating expense efficiencies.
Develop best practices for Opex reduction strategies related to but not limited to supplies ordering, services provided, move-out process and management.
Liaise with vendors to drive accountability.
Look for opportunities to create new processes to drive profitability.
New residents’ onboarding, with the assistance of Community and Operations Lead.
Project manage key initiatives related to enhancing community experience Business Development.
Sales Leadership – driving sales with assistance from Community Lead.
Revenue assurance – overseeing billing and revenue collection to ensure there are no revenue leakages, billing errors, etc.
Increase operational effectiveness & efficiency of buildings and infrastructure.
Schedule facilities staff to achieve the most optimal labor time/cost ratio. Be the first point of escalation for large facility maintenance emergencies.
Prioritize daily facility issues and effectively delegate responsibilities.
Be familiar with and be able to implement resident and building safety measures and plans.
Negotiate and maintaining facilities service contracts including but not limited to Elevator, Pest Control, Internet and connectivity, and Janitorial Services, etc.
Act as the liaison between the Community Lead, Operations Lead and the building’s Property Management team for any escalated issues.
Manage the team to reach sales goals and execute on their objectives as an individual and a team.
Lead professional development within team and make recommendations to promote current employees.
Perform daily and weekly meetings to track individual performance.
Oversee team including performance management reviews.
Overseeing and agreeing contracts and providers for services including security, parking, cleaning and maintenance, catering, technology and others.
Supervising multi-disciplinary teams of staff including cleaning, maintenance, suites and security.
Ensuring that basic facilities, such as drinking water & water in the bathroom are available 24/7 and air conditioners are well-maintained.
Conduct and document regular facilities inspections.
Managing budgets and ensuring cost-effectiveness.
Allocating and managing space between Suites.
Ensuring that facilities meet government regulations and environmental, health and security standards.
Recommends maintenance, mechanical, electrical, and facility design modifications.
Forecasts, allocates, and supervises the financial and physical resources of the facility management.
Overseeing building projects, renovations or refurbishments.
Helping businesses to relocate to new offices and to make decisions about leasing.
Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishments.
Manage the upkeep of equipment and supplies to meet health and safety standards.
Review utilities consumption and strive to minimize costs.
Supervise all facilities staff (custodians, technicians, groundskeepers etc.) and negotiation with external contractors/ vendors.
Coordinate with other departments and ensure office facility is operational 24/7 with all the amenities
Cater to management's need and other ad hoc requests & tasks
Checks the service provided by the vendors and contractors after completion of the assigned project.
Communicates workplace safety precautions to employees.
Recommends new ideas for uplifting facility to a new level
Management of UPS and office generator
Coordinating office activities and operations to secure efficiency and compliance to company policies.
To keep an updated data for delivery & receipt of mail & packages for the information/record.
Responsible to distribute minutes of the meetings and other circular, notices & memos within the Bogo employees.
To fulfill all outdoor requirements of senior executives, as required from time to time.
To maintain coordination with marketing, sales, operations & others department regarding dispatching items/letters.
To maintain fuel cards records and fleet management.
To maintain stationery, toiletries, groceries record day to day and purchase on monthly basis.
Responsible for maintaining office copies in master file of work orders, transport requisitions, delivering of bills to finance department of workshops
Responsible for delivery of bogo book & App, marketing brochures & all other giveaways to the addressees & to furnish dispatch report.
To look after stationery related works (Receiving, Storage, Inventory, Delivery, Posting)
Responsible for office security & necessary arrangements.
To perform other outdoor duties as needed in order to successfully fulfill the functions.
Responsible for providing services to all Departments & management.
Diary management and arranging appointments, booking meeting rooms and conference facilities
Organizing travel and accommodation for staff.
Arranging both internal and external events.
Supervising administrative staff and dividing responsibilities to ensure performance.
Keep stock of office supplies and place orders when necessary.
• Arrangements for traveling E.g. Hotel booking, ticketing and VISA processing. • Maintains payroll information by collecting, calculating, and entering data of around 160 employees. • Maintains payroll operations by following policies and procedures; reporting needed changes. • Screening and interviewing applicants. • Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications. • To maintain office vehicle, log on every service/ repairs /maintenance. • Supervising administrative staff and dividing responsibilities to ensure performance. • Acts as an independent review and evaluation body to ensure that compliance Issues/concerns within the organization are being appropriately evaluated, investigated and resolved. • Assist colleagues whenever necessary. • Handling external or internal communication and management system. • Accomplishes staff results by communicating job expectations; planning, monitoring • Provides supplies by identifying needs for reception, switchboard, mailroom, and kitchen; establishing policies, procedures, and work schedules. • Provides communication systems by identifying needs; evaluating options; maintaining equipment; approving invoices. • Purchases printed materials and forms by obtaining requirements • Completes special projects by organizing and coordinating information and requirements • Improves program and service quality by devising new applications • Achieves financial objectives by anticipating requirements • Maintains continuity among corporate, division, and local work teams by documenting and communicating actions, irregularities, and continuing needs. • Serves as a liaison between senior management, customers, colleagues and vendors to streamline flow of information. • Provides supplies by identifying needs for reception, switchboard, mail room, and kitchen; establishing policies, procedures, and work schedules.
• To directly assist and report to Admin Manager on daily routine works. • To Prepare requisition when purchasing required • To prepare quotation comparisons before it is preceded and get approval from finance department. • To assist all departmental heads and senior management regarding administrative issues • To perform out of the office takes when required. • To Co-ordinate with Finance Department for approval of purchasing requisitions • To Co-ordinate with supplier /Vendors in order to collect quotations • To Type office and correspondence documents , sending faxing, scanning and copying office documents • To assist in travel arrangements .e.g. booking, ticketing and etc… • To Assist in events preparation and execution • To Update and maintain databases such as mailing lists, contact lists and client information in excel sheet. • To maintain office filing, purchases records, outgoing mails records, storage systems and inventory updates on all purchasing. • To Retrieve information/data /office record when requested • To Monitor and maintain office supplies such as stationery, pantry & toiletries & ensure that this is done in a timely manner & should properly be maintained in excel sheet before issuing it to any employee. • To ensure and collect all types of bills i.e. electricity, telephone, Internet, Sui gas, water & sewerage board etc.. at end of the month • To Ensure office security measures from all aspects • Supervision of office maintenance & clearance & ensure office equipment is properly maintained and serviced • To check monthly and weekly the tasks assigned to support staff. • To check generator starting log and ending maintenance log timely. • To Create monthly stationery consumption report and send to all department heads on every month • To document Department wise Courier statistics • To provide Courier receipt when requested by any department • To check and ensure the working condition of UPS and batteries on every week • To check all office assets properly and ensure the tagging and email the details on every month/year • To maintain office vehicle log on every service/ repairs /maintenance.