Over 18 years multifaceted experience resource in Payments & Cash Management Operations. Planning and Reorganization of Operations, Banking System, Local Branches/Centralized Operations, Cash Management Products & Designing of customized slip & Corporate Cheques. Successfully streamlined the organizational structure and established efficient Processes. Reviews policies & prepare Service Level Agreement & Process Manual, successfully launched Products in Pakistan pan branches. Holds Graduation degree. Exposure to various banking systems, practices and different spheres of banking. Strategic mindset with communications and self-starter with strong analytical, interpersonal, negotiation, Organization and leadership skills. Proven track record of taking initiatives and presenting ideas, building winning teams and planning to achieve success for the organization.  

Attached my CV

Leading cash management operations & payments team for improvements in cash management & Ensure operations are conducted in accordance with Management guidelines, Group Policies, Departmental Operating Instructions, and the Group's Guidelines with agreed customer service standards, the operational risk and State Bank's statutory requirements for approvals and resolution of other operational matters. Moreover, we are timely reconcile and review cash management related transactions & monitor of all balances & manage all aspects of the project & MIS related tasks of Cash Management Operations & Inducting new branches on the network and educating them on commencing the necessary services of Cash Management products at the branch for each client.

Management of TBD Collection accounts and bank relations. Reviews and drives Improvements in cash management, ensuring financial obligations are met in accordance with Company policies and procedures. I engage in collection of receivables, payments, disbursements, cash flow forecasting and letter of credit activities. Perform ongoing bank reconciliations, including monthly reconciliations & customization on system according to customer or business requirement & identifying the needs of customer(s) & then working hard to meet or even exceed them. Responsible for UAT(s) & documentation for new developments, daily correspondence with stake holders for better services & maintain credits files for audit trials. Monitor all customer complaints related to Transaction Banking Division and responds to customers for resolution & minimizing complaints for customer satisfaction. Invoicing to corporate customers on monthly basis. responsible for customer implementation of collections & payments arrangements. Providing solutions to the customers of their issues and queries and build customer satisfaction and loyalty. 

Adhere to efficiency standards of processing; monitoring of transactions, with zero errors & within the desired turn around time to achieve work efficiency.Balancing of daily collection figures & arranging customer funding accordingly to pre agreed manner to streamline work with priority.
Maintaining desired system/application to keep it ready for processing transactions of all existing & newly joined customers.
Maintain MIS & balance collection figures on daily basis. Handling & provide training support to branches & customer(s) for transactions of both collection & payment accounts.
Responsible for end to end coordinating with vendor & the IT department for system development. 
Responsible for UAT(s) & documentation for new developments. o Coordination with stake holders for system integration & implementation.
Leading system implementation for new clients.
Complete system Administration for the TBD Application (SSO).
Provide assistance in handling product support for all cash management customer(s), including system deployment, performing testing solution customization.  
Key Achievements: Connection of Core Banking System-Symbols into MCB Single Sign On System (TBD) o From 2006 till 29th May, 2009, worked with Vendor of MCB it has implemented “MCB Collection System” in symbol branches are able to post CMD transactions through Collection System, new SSO (Collection & Payment solutions). I played a vital role in the implementation and support of the new system. o Certificates: Awarded Pakistan based “Star of the Month Award-2010” by MCB Bank Ltd for quality services & customer satisfactions.  

The largest foreign bank in Pakistan affiliated with USA and the founders of Credit cards in Pakistan  


Accurate Data Entry & MaintenanceInput, update, and manage data in relevant systems or databases with a high degree of accuracy, ensuring timely completion of tasks and minimizing errors.


Document Management & ControlOrganize, store, and retrieve both digital and physical documents while maintaining proper version control, ensuring all documents are filed according to company standards and accessible when needed.


Compliance & ReportingEnsure all data and documents comply with company policies and industry regulations, preparing reports and audits as required to ensure the integrity and availability of information.