Ensuring network uptime through proper monitoring of sites on NETECO and M2000 terminal.
Providing complete support to O& M Engineers from M2000 Client.
Created standard procedures to create consistency and improve support response time.
Assisted in disaster recovery planning, testing, implementation and documentation.
Ensured SLA's are achieved and client expectations are met (or exceeded)
Strong team management and supervisory skills including scheduling, priority setting of tickets.
Maintaining outage reports on daily basis.
Coordinate with field staff responsible for operations and maintenance
Monitoring BTS, Power Cube and critical alarm at I-manager M2000.
Prepare fluctuation reports work with field team to minimize the outage.
Prepare and maintain RCA report.
Quick reporting of different alarms to operation and maintenance teams.
Taking follow up from operation teams.
RSL report making
Power Cube & Net Eco NOC:
Monitoring Huawei power cube sites on NETECO.
Perform different tasks on NetEco Terminal
Fuel allocation to sites.
Battery Voltage, Genset Operation Hours, Real Time Monitoring etc
NetEco Reports (Integrated Report, Disconnected Sites Report, LS Report, etc.)
PM verification of sites on NetEco
Ensuring network uptime through proper monitoring of sites on M2000 terminal.
Providing complete support to O& M Engineers from M2000 Client.
Created standard procedures to create consistency and improve support response time.
Assisted in disaster recovery planning, testing, implementation and documentation.
Ensured SLA's are achieved and client expectations are met (or exceeded)
Strong team management and supervisory skills including scheduling, priority setting of tickets.
Maintaining outage reports on daily basis.
Coordinate with field staff responsible for operations and maintenance
Monitoring BTS, Power Cube and critical alarm at I-manager M2000.
Prepare fluctuation reports work with field team to minimize the outage.
Prepare and maintain RCA report.
Quick reporting of different alarms to operation and maintenance teams.
Taking follow up from operation teams.
RSL report making
I worked in MOBILINK Pakistan as INTERNEE in technology department. My responsibilities are
- To rectify BSS related issues.
- Alarm Troubleshooting & its Timely Rectification.
- BTS Complete Preventive Maintenance.
- Genset Complete Preventive Maintenance.
- All Power Related (ATS, DP) Maintenance.
- PM (Preventive Maintenance) of sites.
Working there as a BSS Engineer with following key responsibilities,
- Ensuring network uptime through preventive maintenance of BTS/BSC sites.
- Effective fault management in case of fault occurrence.
- Also assists field engineers in performing their assigned activities at BTS locations.
- Carrying out coordination with TERM office, different operator and vendors for resolving Network related issues.
- Carrying out coordination with vendors of Media, Electrical & Network Equipment provider i.e. HUAWEI for network maintenance.
- Antenna tilts adjustments & panoramic evaluation.
- Fault location, isolation, trouble shooting and resolution, snag rectification.
- Sites outage follow-up with OMCR.
- Involvement in RSL improvement.
- Alarm Generation & Verification of Indoor, Outdoor & end to end patching of all external alarms.
- Physical or remote participation in alarms rectification.
- Troubleshooting of various BSS, RF and TRANSMISSION issues and provide satisfactory results to customer.
- VSWR testing through ANRITSU SITE MASTER and clarification.
I worked in HUAWEI as Internee in BSS department for PMCL mega swap project. My responsibilities are
- Installation, Commissioning, Integration, Troubleshooting & Expansion of Huawei BTS 3900 &3900 A, Rectifiers.
- DRFU, GRFU, RRU & RF Antennae.
- Transmission (Huawei RTN 600 & 900 series) through RTN Integration Software Web LCT.
- Complete installation of BTS site (Indoor/Outdoor Equipments).
- Installation of Eltek & HAUWEI rectifiers along with installation of battery bank backup system