概要

Accomplished and goal-oriented professional with a Bachelor of Business Administration from the National University of Computer & Emerging Sciences (FAST-NU). Bringing broad experience in customer relations, retail management, and business development across various sectors. Skilled in cultivating and sustaining strong client relationships, overseeing daily operations, and devising strategies to enhance profitability. Demonstrated ability to analyze market trends and client feedback to drive continuous improvement. Equipped with excellent communication, project management, and analytical skills, with a strong passion for the automotive industry.

工作经历

公司标识
Customer Care Relationships Manager
Chisty Law Chambers
Mar 2023 - Sep 2024 | Lahore, Pakistan

  Build and maintain strong relationships with client’s
  Acted as the main point of contact between the client and internal teams across different departments.
  Worked alongside advisors to promptly address and resolve client complaints and concerns.
  Analyzed client feedback to identify areas for improvement and worked with the team to implement needed changes.
  Analyzed market trends and client behaviors to assist advisors in gaining a better understanding of their target audience.
  Ensure healthy & professional relationship with the client on behalf of company 

公司标识
Retail Site Manager
Be Energy
Mar 2020 - Mar 2023 | Okara, Pakistan

  Overseeing day-to-day operations of the retail site
  Managing staff schedule and optimizing workflow to maximize efficiency
  Implementing strategies to increase revenue and profitability
  Training and developing staff to provide excellent customer service
  Monitoring and maintaining optimal inventory level

公司标识
Business Development Manager
Flightone
Sep 2017 - May 2020 | Lahore, Pakistan

  Proactively identify and contact potential customers, presenting them with relevant products or services.
  Follow up on leads generated by marketing or through other channels to close deals.
  Maintain relationships with existing clients to ensure repeat business and referrals.
  Achieve or exceed sales quotas and revenue goals set by the company.
  Conducting business reviews to ensure clients are satisfied with their products and services

公司标识
Cordinator
CMPak Pvt Ltd (Zong)
Mar 2014 - Jul 2014 | Lahore, Pakistan

学历

FAST (Lahore)
学士, , BBA‎
Marketing
所占比重 62%
2014

技能

熟练 high energy
熟练 Active Listening
熟练 Admin Responsibilities
中级 Admin Task Planning
熟练 Administrative Management 
中级 Aesthetic Procedures Knowledge
熟练 Analytical Skills
中级 Aseptic Technique Knowledge
熟练 Attendance Systems Knowledge
中级 B2B Business Development
中级 Brand Advertising
熟练 Brand Management
熟练 Business Development
熟练 Business Development Strategies
中级 Business Excellence
熟练 Capacity Forecasting
熟练 Client Dealing
熟练 Client Relationship Management
熟练 Communication Skills
熟练 Competitive Analysis
熟练 Complaints Audit
熟练 Compliance
中级 Conservation Awareness
熟练 Construction Site Management
中级 Content Marketing Skills
熟练 Coordination Skillss
熟练 Coordintaion Skills
中级 Corporate Marketing
熟练 Corporate Marketing
熟练 Creative Thinking
中级 CRM Software
中级 Customer Acquisition Skills
熟练 Customer Centric
熟练 Customer Relations Management
熟练 Customer Satisfaction Management
熟练 Customer Service
熟练 Customer Service Skills
熟练 Data Administration
熟练 Data Management
中级 Database Management 
中级 Digital Marketing
熟练 Document Handling
初学者 Dropshipping
熟练 Email Clients
熟练 Email Etiquette
熟练 End to End Sales
熟练 Equipment Maintenance
熟练 Equipment Maintenance Coordination
中级 ERP
初学者 Escalators

语言

中级 英语
熟练 乌尔都语