A business graduate with more than 14 years of diverse industries experience in B2B and B2C areas with the rapport of increasing responsibilities in people, business priorities and strong relationship management, customer-centric, and known for consistently completing assignments on time to meet deadlines. This exposure earned in cross-cultural interactions and complex /fast paced business environment proving remarkable aptitude of displaying exceptional problem-solving and negotiation skills, learning new strategies, models and approaches.
Enter Description
Assist Business Head - "Retail Division" in design and implementing sales and marketing strategies for achieving business targets.
Synchronizing business target with annual marketing/sales plan to achieve sustainable growth.
Leading a team of 16 field members for Pan Pakistan's Agri Insurance business.
Implement field visits plans for business generation and claim verification/assessment.
Establish business relationship with financial institutions for product promotional plans to explore business market avenues.
Partnership with FIs and handling customers for maximum satisfaction on complaints/queries for quick response by teams.
Review the credit MIS reports, debtor aging, target inflows and take prompt actions and reporting, where needed.
Perform individual and corporate customers business analysis both for business and claims for future considerations.
Mentoring & supervising field team to delegate task, roles, timely correction for their optimum contribution in business and company repute.
Develop and implement sales strategies, secure new business opportunities and establish an exceptional solution image.
Drive Lahore region’s business.
Work closely with senior resources of the organization to identify, establish business opportunities and execute prospects into sales.
Manage strategic relationship with clients & key partners.
Working closely with customers to understand and capture requirements.
Respond customers request for information and prepare business proposal.
Provide technical and solutions support (in collaboration with Technical Team), which encompass spectrum of pre-sales function.
Conduct research analysis of target market, changing trends with the objective for unique positioning in the industry.
Understanding the underlying technology, processes and architecture and updating own self on the latest trends to be shared with prospects to assist in sales processes.
Liaising with clients to discuss and identify their advertising/ campaign requirements.
Applied in depth customer & business centric methodology to meet the desire results.
Empower colleagues to plan and implement the best advertising solutions for the client.
Presenting proposal to clients for approval and acting as the link between the client and the advertising agency for the optimum outcomes.
Monitoring the effectiveness & progress of campaigns, to meet client needs and satisfaction.
Preparing business 'pitches', along with co-staff, try to win new business for the agency.
Keeping records and handling invoices.
Direct Coordination with Regional Coordinator of Qubee broadband.
Organize Distribution & Retailers Network in Allocated Territory.
Customer Account generation and Portal Handling.
Posting correct information in crystal software including payments & customer information.
Maintain Devices Inventory and customers Records.
Providing and ensuring the appropriate use of POS material.
Plan and execute sales through sales Executives.
Coordination with Installation team.
Perform periodic reports preparation for targets against achievement.
Consistently meets sales, service and quality targets.
Identify, investigate and resolve customer service problems.
Supervising 16 salespersons team for 12 different routes in designated territory.
Managing key accounts and distributors supply chain in the assigned territory.
Applied different motivational tools to increase the productivity for account creation & conversion.
Execution of promotional plans (Trade/Consumer).
Assuring adequate utilization of POS material.
Cover the product supply gap.
Ensures appropriate use of company’s assets with formal merchandizing of its available SKUs.
Ensuring individual as well as team members KPIs.
Monitoring and evaluating team members contribution towards target achievement.
Achieve short term and long-term objectives.
Investigate and resolve customers issue related to expiry products and replaces.
Farhan is a great team player, someone everyone enjoys working with.