Organization: Halo Informatics UK (Feb 2022 – Cont.) HRSA

Key Responsibilities 

• Assisting with day to day operations of the HR functions and duties. 


• Providing administrative support to Human Resource executives. 


• Compiling and updating employee records. 


• Deal with employee requests regarding human resource issues, rules and regulations. 


• Assist in payroll preparation by providing relevant data. 


• Properly handle complaints and grievance procedure. 


• Answers the telephones, emails and responds to the relevant queries.

Organization: OLX Online Classifieds (June 2021-Cont.)

Key Responsibilities

•   Prepare regular reports on expenses and office budgets.


•   Maintain and update company databases.


•   Organize a filing system for important and confidential company          documents.


•   Answer queries by employees and clients.


•   Update office policies as needed.


•   Arrange travel and accommodations.


•  Schedule in-house and external events.


• Handle requests, feedback, and queries quickly and professional.

• Direct all hiring and training procedures for new employees


• Assess training needs and coordinate learning and development initiatives for all employees


• Regularly meet with employees for progress reviews and assessments, discussing any problems or grievances they may have


• Promote a positive and open work environment where employees feel comfortable speaking up about issue

Organization kinetic Pakistan ( 2015-2018)

Key Responsibilities
Bussiness support executive
Plaining and setting up meetings
Contacting potential clients via email or phone.
Providing management with feesback
Training personal and helping team members develop their skills
Plaining and arranging business tours
Negotiate with clients for efficient survives delivery
Respond to client inquiries and find solutions to client issues
Organization Nestle Pakistan Ltd. (Apr 2013 Aug 2015)

Key Responsibilities

Marinating good relations with internal and external customers.
Contribute to team efforts by accomplishing related results as needed.
Manage and perform multi-tasking responsibilities.
Provide outstanding customer services.
Organize and set priority for smooth work flow.

Organization PTCL (Pakistan Telecommunication Company Ltd.)
(June 2012- Jan 2013)

Key Responsibilities

I worked as customer services respondent. I deal with the customers to justify their answers and efficient dealing of complaints to completion and enabling satisfaction of customer.
Meet the Quality standards set by Call center management.
First call resolution and attaining the customer and justifying our answer.
Coordinating with Management about better opportunities, dealing with the customers.