概要

A Professional with broad-based expertise in Compliance testing, Technical Fraud Analysis, and Data Analytics with expertise in Oracle SQL, Gauss DB (Huawei), Teradata, Python, and Reporting Dashboards (Power BI). Looking forward to excelling by utilizing my technical, analytical, and quality assurance skills in Fraud Management, Data Analytics, Business Intelligence, and Compliance testing.

项目

Project Manager for development of a comprehensive database

工作经历

公司标识
Assistant Manager Revenue Assurance
CMPak Pvt Ltd (Zong)
Jun 2023 - 代表 | Islamabad, Pakistan

Drive and implement fraud management framework as per management guidelines. Minimize grey traffic via the development and implementation of effective detection & mitigation strategy. Risk assessment of new/existing products and suggests recommendations on risk treatment strategy for prevention and reduction of frauds.

公司标识
Senior Executive Revenue Assurance
CMPak Pvt Ltd (Zong)
Feb 2022 - May 2023 | Islamabad, Pakistan

Working as a Fraud Analyst, I am responsible to identify ongoing fraud by auditing data generated by fraudsters. To maximize audit identification capabilities and minimize the possibility of fraud, I perform ETL on customer activities and normalize data in an easy-to-work-with data format.
In this job role, I am working on Oracle SQL, Power BI, Python, Hadoop, and Hive systems:
Observing Fraud Patterns and updating the existing systemic checks to avoid malpractice by business partners or customers looking to get benefits from system unidentified gaps.

Trend analysis on fraudulent activities, behavioral analysis, and revenue exposures in terms of fake commission accomplishments
Testing of automated controls to proactively identify, report, and block any fraudulent activity within the network to minimize financial loss.
Compliance testing of existing checks for validation of working functionality of the checks.

公司标识
Executive Internal Audit
CMPak Pvt Ltd (Zong)
Feb 2021 - Mar 2022 | Islamabad, Pakistan

Working as a Technical Fraud Executive performing data analysis to determine trends, anomalies and calculate the potential revenue losses in the aspect of illegal traffic and fraudulent activities. A targeted approach for Risk assessment of new products and processes to suggest recommendations on risk treatment strategy for prevention and reduction of revenue leakage.

公司标识
Executive Revenue Assurance, IA & RA
CMPak Pvt Ltd (Zong)
Mar 2019 - Feb 2021 | Islamabad, Pakistan

Performing data analysis duties to determine trends, anomalies and calculate the potential revenue losses. Risk assessment of new products and processes and suggest recommendations on risk treatment strategy for prevention and reduction of revenue leakage. Implement revenue assurance processes and policies with regards to minimizing revenue leakages with focus on performing key reconciliations. Design and develop revenue assurance controls on various revenue streams as per the guidelines.

公司标识
OSS Engineer
CMPak Pvt Ltd (Zong)
Jan 2014 - Feb 2019 | Islamabad, Pakistan

Worked as a Project Manager for the development and implementation of a comprehensive database covering configurational information for telco equipment from the network. Steered efforts towards maintaining the database with updated configurational and inventory file information on a daily basis. Responsible for Automated Escalation System used for verbal automated escalations for all the faults which are being reported on NE Level.
RESPONSIBILITIES:

Full Life Cycle Project Management by planning, developing, and executing the Configurational database project along with the drafting of user manuals for daily usage of the system.
Rendered team management expertise and directions in order to deal and communicate with all necessary vendors to finalize the information type and collection mechanism which will be forwarded to NMS for information collection.
Built collaborative rapport with vendors in order to plan, design, implement and maintain Configuration Management Module as per requirements by implementing best practices.
Fault identification, rectification, and daily maintenance of the configurational database.

公司标识
Shift Lead NOC
CMPak Pvt Ltd (Zong)
Jul 2012 - Dec 2013 | Islamabad, Pakistan

Exercised hands-on approach and controls for swiftly escalating and responding to network related critical issues along with generation of the network performance reports.
Worked by applying critical thinking skills in decision making and facilitating Network Monitoring team members on all access and core network domains for network monitoring and outage escalation plus rectification.
RESPONSIBILITIES:
• Delivered sterling and analytical support generating 3 hourly, daily and weekly network reports to concerned teams and management for service analysis and maintenance of Quality of Service.

公司标识
Sr. Officer NMC
CMPak Pvt Ltd (Zong)
Apr 2009 - Nov 2010 | Islamabad, Pakistan

Harnessed technical capabilities and perceptive operational requirements for monitoring and escalation of Network Alarms. Provision of support for issue identification & process for rectification with respective field teams.
Managed multiple activities including configurational changes in network and other routine operations task for the support of field operations teams.
RESPONSIBILITIES:
• Strategically positioned as first point of contact and coordinator for Field Operation rectifying Logical and hardware Faults on Radio interface and suggesting the preventive measures.

学历

SZABIST, Islamabad
学士, Bachelors in Engineering, BS Telecommunications‎
Telecommunications, Radio Network
等级 B+
2008

技能

熟练 Analytical Processes
中级 Large Scale Data Analysis
熟练 Microsoft Applications Experience

语言

熟练 乌尔都语
熟练 英语