概要

Customer Service Representative with over 4 years of experience over telephonic customer service, Chats and Emails, Including sales and customer care. Familiar with major customer service software, conflict resolution, and possess a positive attitude. Aiming to use proven skills to effectively fill the managerial role your company.

项目

Digital Billing Services Pvt Ltd
Mindbridge Pvt LTD

工作经历

公司标识
Contact Center Executive
Systems pvt ltd
Mar 2017 - May 2018 | Lahore, Pakistan


Basic responsibility is to prepare USA property tax certificates.
Research required information using available resources.
Stay current with system information, changes and updates
Calls to relevant authorities \'Tax collector\' and \'Property Assessors\' and analyze tax, grab the information and report to our client.

公司标识
Sales Executive
A & A Dispatch Services
Jan 2016 - Feb 2017 | Lahore, Pakistan

Job Responsibilities:


Making calls and made active sales.


Getting billing Information from active sales


Providing Company Details & Information.


Sending an official emails and coordinating with Customers in an official manners.


Proving load Information (Business) to the customers.


Follow up for the payments.


Sending Invoice to the Customers


公司标识
Customer Sales Executive
Al-Fatah Glass Industries Pvt Ltd.
Oct 2014 - Jan 2016 | Lahore, Pakistan


Working on different projects related to residential Projects and commercial sectors.
Identification of new sites to generate new orders
Focusing on clients requirements
Prepare Quotation from Accounts department as per client’s requirement.
Follow up different projects by continuously having follow up with key clients architects Engineers Builders and site
supervisors to generate huge business volume for the company.

学历

University of the Punjab
学士, 贸易学士, Bachelors in Commerce‎
Commerce
2014

技能

中级 4 Knowledge of Taxation
初学者 Accounts Acquisitions
中级 After Sales
中级 American Accent
熟练 Analytical Skills
中级 Boutique Knowledge
中级 Business Purchases
初学者 Client Billing
熟练 Client Deailing
熟练 Client Dealing
熟练 Client Services
熟练 Cold Calling
熟练 Committed Customer Satisfaction
熟练 Committed Customer Service
熟练 Communiaction Skills
熟练 Composition Knowledge
中级 Cooordination Skills
熟练 Counter Billing
熟练 Creativity
初学者 Credit Collection Recovery
熟练 CRM Command
熟练 Customer Acquisi
熟练 Customer Acquisition Skills
熟练 Customer Sercies
熟练 Customer Support
熟练 Database Management 
初学者 Debt Collection
熟练 eBay Account Handling
熟练 Effective Communication
熟练 English Communication
熟练 English speaking
中级 Financial Accounting
中级 Financial Statement Analysis+
熟练 Fluency in Bengali
熟练 Fluent English
熟练 Fluent in English
中级 Fluentent in English
中级 Global Business Development
熟练 Graphics Softwares Command
熟练 HFO Operations Handling
中级 Inbound Calls Management
中级 Inbound Skills
熟练 Interactive Communication Skills
熟练 International Client Dealing
熟练 IT Support Responsibilities
熟练 Listening to Customer Skills
熟练 Moz Keyword
熟练 MS Desktop Customer Service
熟练 Negotiation Skills
熟练 Oral Communication Skills

语言

熟练 乌尔都语
熟练 英语

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