Possess strong professional background with 7+ years in administrative & management support with extensive experience in fast-paced environment’s demands, strong organizational, technical and interpersonal skills with proven strong communication and multitasking abilities, flexible and analytical with a keen eye for details. Highly accomplished providing administrative services to diverse range of stakeholders. Manager at Authorized Visa Dropbox Agent for High Commission of Malaysia & Embassy of the Republic of Indonesia. Acknowledged by the High Commission of Malaysia and awarded “Top Agent Award” for achieving maximum visa approvals competing all 10 authorized Visa Drop Box Agents.
As a Manager, my responsibilities include but are not limited to:
Ensuring that the office administrative functions are effectively carried out on day to day basis.
Improve operational effectiveness by streamlining business operational work process and procedures.
Ensure efficient and effective services are provided within company budget.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Maintenance of electronic and physical filing and records.
Formulate effective recruitment strategies according to the job specifications.
Employed advanced sourcing techniques, including web research, cold-calling, and social media platforms, resulting in the successful identification of niche talent.
Hire and train new employees.
Develop and manage relationships with key stakeholders.
Maintain public relations.
Answering queries either over phone or via email.
Prepare important embassy documents.
Liaise with embassies’ immigration staff to assure the proper administration of work.
Ensuring immigration guidelines as provided by the embassies are thoroughly followed by the staff.
Ensuring the overall process of visa application submission and collection of cases in and from the embassies runs smoothly.