Currently working at MCB bank as a Universal services officer. Handover certified teller service officer training from employer and also more than three year experience in banking sector. •Facilitate the customers by receiving and paying cash •Handle and control cash transactions of customers by monitoring deposits and withdrawal accurately in line with SBP regulations and guidelines •Facilitate the customers in time through the posting of transactions in the system •Improve technical and operational skills to achieve customer satisfaction regarding ATM operations •Be able to work under pressure and be ready to achieve a higher level of efficiency and effectiveness for maximum customer satisfaction.
The main responsibilities of the job is Cheque transfer, clearing, remittance, cheque books, ATM cards issuance, ATM balancing, and others general operations. Customers complaints, ATM claims
The main purpose of this job role to handle and control cash transaction of customers by responding to queries at front office with highest level of efficiency and effectiveness as required while adhering to control, policies with the guidance of SBP regulations.