概要

An experienced Executive with background in Executive and Admin Office Support Functions, Operations Management, Warehousing & Storage, Supply Chain and Customer Relations who aims to be a part of a progressive and dynamic organization that provides ample opportunities for learning and growth in a challenging and innovative environment with an objective to contribute constructively towards the goals of the organization and to excel my professional skills. Assist executives and managers on multiple organizational levels. Manage multiple schedules and maintain communication across teams. Focused, consistent, punctual and reliable. Organized and trustworthy with confidential and personal information.

工作经历

公司标识
Spare Parts Store Incharge
R&I Electrical Appliances Pvt Ltd.
Mar 2022 - 代表 | Lahore, Pakistan

Working as Store In charge I am responsible for:
Keeping inventory up to date according to requirement and parts needed
Keeping full control on stock issuance to service department and maintaining zero difference in inventory and performing monthly audits.
Maintain minimum level of products and raise requisitions from Main Parts Store in Karachi.
Keeping all records of warranty replaced parts and prepare consumption reports on monthly basis.
Keeping in touch with all regional service centres for the availability of required stocks.
Prepare documentations for Internal Transfers of stock and coordinate with logistics partners for on time delivery or receiving of goods.

公司标识
Fabric Store Incharge
Nishat Linen Pvt Ltd
Aug 2020 - Mar 2022 | Lahore, Pakistan

Working as Store In charge I am responsible for:
Stock receiving and handling
Proper Inventory Management
Recording each and every inward and outward stock movement
Preparing documentations for the stock movement
Making sure all the inventory is at satisfactory level
Performing self audit of inventory at regular basis to make sure all the sop's are being followed during daily operations to maintain accuracy
Providing assistance to sales department regarding availability of stocks

公司标识
Warehouse Incharge
DAUZA FOODS
Oct 2014 - Jun 2020 | Lahore, Pakistan

Working as warehouse In-charge I was responsible for Overseeing receiving, warehousing and distribution operations. Keeping record of all inventory raw materials, packaging materials, factory consumables goods and finished goods, sorting and placing, internal issuance and dispatches. Implementing operational policies and procedures. Implementing and overseeing security operations. Making sure safety and effective use of warehouse equipment. Making sure to follow discipline and safety rules for all warehouse staff. Maintaining documentation and keeping accurate records of warehouse activities. Filing record in appropriate manners of GRN, DO, GP & Invoices for further use as per requirement. To ensure availability of inventory and facilities required for smooth process continues in production for timely orders completing and ready for delivery. Keeping in contact with dispatchers and vehicle drivers to know the condition and locations of vehicle for timely dispatch. Assisting with deliveries where required.

公司标识
Production Coordinator
Asia Bolts Industries LLC
Jun 2012 - Sep 2014 | Dubai, United Arab Emirates

Worked as Assistant to Production Manager providing in day-to-day coordination and management of business operational activities and provide administrative and support services to office staff. Manage calendars, independently schedules appointments, reviews invitees, collects materials and prepares Executive for meetings. Liaise between customer and management to ensure smooth operations delivery. Preparing detail of work orders from Sales Department and managing them according to FIFO/LIFO work order as per the availability of raw materials and man powers availability. Making schedule of work done on all the work orders by machine performance and no. of operators with assigned job, material availability from Store Department. Making sure all the work orders are done at the given schedule. Preparing all the production reports and presentation to present in weekly or special meetings with other departments, vendors, contractors and the clients. Working in production department also to make sure that all of the facilities and resources are being utilized to get the maximum output. Prepares records such as agenda, notices, minutes, and resolutions for meetings, arranging all the papers, documents and files in an excellent manner to find the required information when needed.

公司标识
Business Operations Coordinator
Systems Limited
Aug 2010 - May 2012 | Lahore, Pakistan

Providing Customer Services to numerous Mortgaging companies such as NRIES and Linear Title & Closing etc., to help in their Property Mortgage Business.
Getting Pay off statements, Tax information of the borrower to prepare Tittle Commitment Report for the new lender of the property.
Also provide administrative assistance to in house management in monitoring the overall functioning of processes, identifying improvement areas. Implementing adequate measures to maximize customer satisfaction level. Managing and handling relationship with the major corporate clients & ensuring MIS (Management Information System) Reporting.
Assessing the customer feedback, evaluating areas of improvements. Undertaking responsibilities of removing unnecessary procedures in process for efficient functioning.
Tracking performances of the team members and suggesting areas of improvements
Facilitating & imparting training and monitoring the improvements on a continuous basis.
Maintaining & ensuring stringent adherence to quality standards, identifying gaps and opportunities.

公司标识
Customers Relationship Officer
Suzuki Khalid Motors Pvt Ltd.
Jan 2007 - Jun 2010 | Lahore, Pakistan

Greeting visitors and providing assistance to resolve the issue they are facing.
Answer telephone calls and handle flow of visitor. Greet customers warmly and discover problem or reason for calling. Resolve customer complaints via phone, email, mail, or social media.
Assist with placement of orders, refunds, or exchanges. Advice on company information.
Answer questions about warranties or terms of sale. Suggest solutions when a product malfunctions. Inform customer of deals and promotions.
Making arrangements for the customers in waiting area for their comfort and ease.
Create and maintain liaison with external agencies and suppliers/vendors.
Make sure that customer complaints are catered to appropriately.
Keeping all the records up to date and properly filed. Preparing Bills and Invoices to receive payments form PSMCL for free services provided to customers.

学历

BISE Lahore
中级/A级, 理学院(工程预科), FSc (Pre Engineering)‎
所占比重 41%
2005

技能

中级 Adminstration Knowledge
中级 Branch Administration
熟练 Client Follow-up
中级 Clinet Contact
中级 Customer Analysis
熟练 Customer Service Management
熟练 Data Entry Operations
中级 Data Extraction
中级 Decision Making
熟练 Microsoft Word
熟练 Official Assignments
中级 Operational Administration
中级 Oral Written Communication
熟练 Pipeline Management
中级 Procurement
中级 Product Distribution
熟练 Purchase Orders
熟练 Software
熟练 Strengthening Client Relationships
中级 Supplier Negotiation
中级 Teritory Sales
熟练 Typing

语言

中级 旁遮普语
熟练 英语
熟练 乌尔都语

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