概要

Dear Hiring Manager,
I am an accomplished administrative professional with Master of Business Administration MBA Marketing & BA in Economics and journalism. Also get award of fast food restaurant management diploma from skills development council govt of Pakistan.

My accomplishments and qualifications are further detailed in my CV. I have provided high-level support in a variety of industries and across multiple functional areas.

I love exploring new markets, networking & connecting with people. In exchange, I offer exceptional attention to detail, highly developed communication skills, and a talent for managing complex projects with a demonstrated ability to priorities and multitask.

Currently working as a property consultant as a self-employed in bahawalpur. Connecting people to property for buy sell, rent and lease in Bahawalpur and other cities of Pakistan. For Further Details contact on my LinkedIn and Facebook page, www.Facebook.com/pmhs.realtors

Currently also working as a event planner motivational speaker social media marketing advertiser trainer coach. KINDLY visit my page at www.facebook.com/pmhs.talks

I welcome the opportunity to meet with you and discuss the value that I can bring to your organisation.
Kind Regards,
Munawar Hussain Shah
MBA Marketing _ Fast Food Restaurant Coach _ Realtor - Motivational Speaker at www.facebook.com/pmhs.talks

工作经历

公司标识
Realtors
PMHS Realtors
Mar 2017 - 代表 | Bahawalpur, Pakistan

Working as a property consultant as a self-employed in bahawalpur. Connecting people to property for buy sell, rent and lease in Bahawalpur and other cities of Pakistan. For Further Details contact on my Facebook page, www.Facebook.com/pmhs.realtors

I welcome the opportunity to meet with you and discuss the value that I can bring to your organisation.
Kind Regards,
Munawar Hussain Shah
MBA Marketing _ Fast Food Restaurant Coach _ Realtor

公司标识
Enterprise Sales Executive - SME Commercial
du Telecom
Jan 2015 - Feb 2017 , United Arab Emirates

Main job Tasks & Responsibilities as an Enterprise Key Account Executive – SME Commercial:
• Establish, maintain and develop the company’s presence in the corporate sector to generate new business and retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction.
Sales Management:
• Seeking new business ventures; identifying competitive edge and developing customize solutions for SMB Corporate Sector
• Bringing revenue generating customers on board
• Generating more sales from the existing client and ensuring their confidence level remain intact to make them stay on board by giving them quality customer services
Selling and achieving set targets of: - Prepaid – Postpaid - Enterprise Solutions – MNP - VAS (value-added service) - Internet Devices
New Business Development:
• Meeting monthly sales targets as approved by Management
• Exploring and driving new growth venues through existing client base
• Timely identification of problems and duly managing customer service establishments that leads to new referrals and fresh activation
Revenue:
• Revenue assurance as per management assigned targets
• Taking steps to enhance the existing client age revenue as well as from prospective clients
Customer Retention/Churn:
• To keep a regular track of corporate activation / disconnections and the reason for the above
• Formulate (strategies) tactics for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing or any other issues while that may cause customer dissatisfaction.

公司标识
Relationship Manager - Insurance Sales
Oman Insurance Co. Dubai UAE
Jan 2014 - Dec 2014 , United Arab Emirates

Main job Tasks & Responsibilities as a Relationship Manager insurance sales:

• Sell various types of insurance policies to SME & Large Corporate businesses and individuals on behalf of OIC, including Protection families, Investment plans, saving plans, Medical, Workman Compensation, Accidental Insurance, Mort Pro Insurance, Car Insurance. Property Insurance.
• Major Business sourced from References and Cold call activity. Reached every month on monthly sales Targets and maintaining relationships with existing and new clients.

公司标识
Manager - Restaurant Operation, Sales & Marketing
AFC Pakistan
Jul 2004 - Aug 2013 | Multan, Pakistan

Main job Tasks & Responsibilities at Following outlets of AFC Multan - Lahore - Sarghodha - Rawalpindi Pakistan.
• It also includes in my activities as a business managers within fast food restaurant business sector, including overseeing: finance- human resources – marketing – quality assurance operations – sales – Event management – Advertising & Promotions.
• Responsible for maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.
• Operational management: Organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security. Providing complete support in retail sales promotions and marketing management.
• Financial management: Planning and working to budgets, maximizing profits & achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls.
• People management: Recruiting new staff, training and developing existing staff, motivating and encouraging staff to achieve targets, coordinating staff scheduling and Rota’s.
• Working to ensure standards of hygiene are maintained and the restaurant complies with health and safety regulations & ensuring high standards of customer service are maintained.
• Reporting to and attending regular meetings with owner & Establishing relationships with the local community and undertaking activities that comply with the company corporate social responsibility programmers.
• Creating Quality Assurance programs and activities
• monitors the continuous quality improvement of products and processes
• develops and implements sampling & testing (physical, microbial) procedures for finished products and incoming raw materials

Award Achievements:
• Diploma in Fast food Management) awarded by skill development council Govt. of Pakistan.
• Pride of performance Award as a manager Restaurant Operation sales and marketing from AFC Rwp

公司标识
Team Member Customer Relations Officer
KFC Pakistan
Mar 2003 - Jul 2004 | Lahore, Pakistan

Main job Tasks & Responsibilities:
• Prepare/store/pack food items/serve/deliver company products according to company policy and procedures, and in an efficient, friendly and courteous manner reflecting the HWWT principles
• Demonstrates Positive Energy by handling customer complaints on the spot using L.A.S.T. Refers serious/difficult customer complaints to the Manager on duty immediately.
• Complies with all company policies in retail department and procedures as contained in the CHAMPS Standards Library (CSL) & other duties as required by the Manager.
• Brand Ambassador to reinforce KFC commitment to KFC guests by creating an atmosphere of hospitality where the guests feel special. Managing get together, school visits and birthday parties at restaurants was core responsibilities.

学历

Virtual University of Pakistan
硕士, 工商管理硕士学位, Mba Marketing‎
Marketing, Marketing (Brand Management, Consumer Behavior), Marketing and Financial Management
CGPA 2.43/4
2012
Islamia University
学士, 艺术学士, BA in economics and journalism‎
Economics - Journalism
所占比重 52%
2009
BISE
中级/A级, 普通科学学生, FA‎
Statistics- Mathematics- Health And Physical Education
所占比重 52%
2002
BISE
大学入学/0级, 科学, MATRIC SCIENCE‎
Physics Chemistry Biology Math
所占比重 67%
1998

技能

5+ 年 Long term Care
5+ 年 B2B Marketing Strategy
5+ 年 Branch Administration
5+ 年 Client Attraction
5+ 年 Commercial Business Development
5+ 年 Customer Service Representatives
5+ 年 E-commerce SEO
5+ 年 Enterprise Technology Sales
5+ 年 Event Handling
5+ 年 Facebook
5+ 年 Facebook API
5+ 年 Hiring And Team Building
5+ 年 Interpersonal and communication skills.
5+ 年 Key Account Management
5+ 年 leadership.
5+ 年 Maintained high standards of customer
5+ 年 Marketing Management
5+ 年 MS Office
5+ 年 office administration
5+ 年 Problem solving and analytical skills.
2 年 Real Estate
5+ 年 Relationship Building
5+ 年 Retail Sales
5+ 年 Sales Operations
5+ 年 Sales Rep Training
5+ 年 Self-motivated Team Player/builder
5+ 年 Social Marketing Fulfillment
5+ 年 Social Media Coach
5+ 年 task oriented
5+ 年 Team Motivation
5+ 年 Teamwork.
5+ 年 Territory Management
5+ 年 Training of Sales Team

语言

初学者 阿拉伯语
熟练 旁遮普语
熟练 乌尔都语
熟练 英语

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kiranzafar kiran zafar
Telenor Tameer Microfinance BANK (Easy Paisa)