概要

I have Master's degree in International Relations and 9 years of experience in customer service, I am a strong candidate for a wide variety of roles. My expertise in customer service, which includes skills such as problem-solving, communication, conflict resolution and attention to detail, can be applied to many industries.

工作经历

公司标识
Front Desk Officer
Shirazi Trading Company (Pvt) Ltd
Aug 2019 - 代表 | Karachi, Pakistan


Manage Travelling
Visa documentation
Ticket Booking
Hotel Booking
Maintain Attendance
Leave Management
Greet and Welcome Clients

公司标识
Parent Relation officer
Beacon House School
Nov 2018 - Aug 2019 | Karachi, Pakistan

1. Answering questions regarding admissions, transfers and addressing complaints.
2. Greet and welcome parents.
3. Answer all incoming calls, resolved their queries.
4. Receive letters, Challan etc. and distribute them
5. Keep updated records and files
6. Maintain existing student’s records in system as well in files.

公司标识
Parent Relation Officer
Beaconhouse School System
Oct 2018 - Aug 2019 | Karachi, Pakistan



公司标识
Customer Service Officer
Habib Bank Limited
Aug 2017 - Oct 2018 | Karachi, Pakistan

1. Cash handling
2. Customer dealing
3. Resolved all queries of customers related to their accounts.
4. Account Opening
5. Locker Custodian
6. Cheque Books management and Debit Cards process
7. Additional Request related to Accounts

公司标识
Customer Service Officer
HBL
Jul 2017 - Oct 2018 | Karachi, Pakistan


Cash Handling
Customer Dealing
Resolved Customers quires related to their account
Account Opening
Chq book management
Debit card process
Locker Custodian

公司标识
Assistant to Showroom Manager
Ultimate Buildmart
Feb 2015 - Jul 2017 | Karachi, Pakistan

公司标识
Customer Service Officer
Ultimate Buildmart
Jan 2015 - Jul 2017 | Karachi, Pakistan

Make the wages sheet on Monthly Basis. Start working as a Research and Development Executive, searching various field in every department of the organization. Then after that promoted to Show room Manager.

公司标识
Marketing Executive
Bulls eye communications
Feb 2012 - Mar 2013 | Karachi, Pakistan

学历

University of Karachi
硕士, 艺术硕士学位, ‎
International Relations
2016
University of Karachi
学士, 艺术学士, Bs Hons in International Relations‎
International Relations
2015

技能

熟练 Admin Assistantce
熟练 Administrative Meetings Management
中级 Administrative Staffing
熟练 Client Dealing
熟练 Communication Skills`
熟练 Cooordination Skills
熟练 Coordinate Events
初学者 Data Entry
熟练 Fluent in English
熟练 Handling Assignments
中级 Individual Counselling
熟练 Italian Cooking
初学者 Korean Teaching
熟练 Leadership Skills
熟练 Management Of Documents
熟练 Microsoft Office 1
熟练 MS Office
熟练 MS. Office
熟练 Operational Tasks Handling
熟练 Operations Management
熟练 Operations Tasks Management
熟练 Opration Working
熟练 Organize Meetings
中级 Personnel Supervision
熟练 Research Skills
中级 Structural Draft
熟练 Student Management
熟练 Supervision Skills
熟练 Time Management

语言

熟练 乌尔都语
熟练 英语