概要

Dear Recipient,

With top-tier education (BS-Engg., MS-Engg., MS-Project Mangement), I have a wide ranged 13 years’ experience in Engineering, Management, Institutional Development, Project Management, Strategic Business Development & Execution, Key Account Management, Product Management, IT, Telecom, VAS & IoT Product Development, Operations Management, and Revenue & Profitability Growth.

Being a Savvy Operations Leader with an indelible reputation for delivering inventive business strategies and client-focused solutions that improve margins, I have managed commercial & technical operations to improve overall efficiency & quality of product & services.

I mobilize the top-tier talent to create high-performing cultures that consistently achieve in volatile markets. Harmonize customers, internal teams, and management to grow. Have following Skills:

 Proven performer
 Technology Enthusiast
 Online/Digital marketing engine experience
 Business planning and sales management track record
 Feasibility Studies
 Requirement Gathering and Scope Finalization
 Project Planning and Preparing WBS
 Cost & Time Estimation for Schedule & Cost Baseline
 Risk Management and Performance Metrics
 Monitoring And Evaluation During Execution
 Complex Change Management
 Contracts Management
 Telecom VAS and IoT Specialist
 Telecom VAS Pricing and Forecasting Expert
 Integrated Front, Middle and Back Office Operations
 High Productivity with Collaborative Approach
 Large Client Relationship Management
 Business Development & Exploring Opportunities
 Preparing Commercial Proposals for Bidding & RFPs
 Analytical Skills
 Invoicing & Recovery
 Key Account Management
 Management
 Microsoft Office
 Operations Management
 Product Development
 Product Management
 Programming
 Project Management
 Revenue & Profitability Growth
 Strategy
 Team Management
 Teamwork
 Telecommunications
 Troubleshooting

工作经历

公司标识
Head of Commercial, Sales and Strategy
SyntecX Solutions
Jul 2018 - 代表 | Islamabad, Pakistan

 Targeting Rs. 100 Million Annual Revenue in 2019, with 100% Growth Rate
 Strategic Partnership with NTC to serve the masses (Federal & Provincial Govt. Institutions) with our VAS Platforms (LBS, SMS, IVR, Mobile Apps, Web Portals, GIS, MIS, and Social Media services)

公司标识
Sr. Manager Commercial, Marketing, Sales and Strategy
SyntecX Solutions
Jan 2016 - Jun 2018 | Islamabad, Pakistan

 Raised Revenue from 30 M to 51 M Per Annum in 2018, with 70% Growth Rate
 Raised Revenue from 20 M to 30 M Per Annum in 2017, with 50% Growth Rate
 Won bid, developed, deployed and launched Customer Experience Champion (CX-Champ) Project in PTCL.
 Developed and Launched Field Force Management & Communication App; named www.Where.Works
 Won bid, developed and Launched JazzCash Agent Locator Service in Jazz
 Won bid, developed and Launched MyUfone App Phase-1 & Phase-2
 Conceived, got developed and launched Utrack & TrackLive Collaborator Account Add-ons
 Diagnosed monthly revenue leakage of Rs. 1 Million in Utrack Business Service and conserved future losses
 Coordinated centralization project of charging mechanisms (MO, MT, AMA, CAReS etc.) for Utrack services into Ufone- Convergent Billing Solution (CBS) to minimize revenue losses and customer satisfaction
 Devised a transportation plan, maximized the productivity of HR and conserved annual Rs. 3.6 M direct and 30 M indirect
 Forged, negotiated, acquired and contracted three strategic & one commercial partners [eConceptions (Local-Strategic), eOcean (Local-Commercial), Intel Surge (Strategic Partner for Iraq), Raju Corporation (Strategic Partner for Canada)]
 Conceived GSM-UAN Project by integrating Virtual-PABX of Tel-e-Com and Telenor with SyntecX LBS Platform
 Established a new Training Division in partnership with FinMan Group to maximize the space, resources and skills utility
 Charted migration of Corporate Services in JAZZ VAS to JAZZ BSD to maximize the product revenues
 Revamped and re-launched LBA in Telenor
 Established SOP for Sales Tax Invoicing in all 6-Telecom Operators

公司标识
Manager Commercial
SyntecX Solutions
Jan 2015 - Dec 2015 | Islamabad, Pakistan

 Raised Company Revenues from 10 Million per Annum to 51 Million Per Annum
 Managed 5-Telecom Operators Accounts (Mobilink, Telenor, Ufone, Warid and Zong) for LBS and LBA services.
 Forged, won RFPs, Coordinated deployment and launched operations of Ufone-LBA, UTrack-GeoFencing Addon, Telenor-TrackLive-SpotOn; an Android App for GPS based tracking, Mobilink Guardian Service, Mobi-locator / Jazz-Locator Service, Telenor 3G-Check Service, WARID 4G-Locator Service and Telenor BVS Locator Service
 Coordinated integration with UCIP, CRM, Mediation & USSD Gateway to streamline charging & service flows in Mobilink
 Coordinated and represented SyntecX and its products in Telenor-IoT events in Karachi and Lahore
 Conserved annual 3 Million and Coordinated TrackLive charging migration from CRM to SDP to avoid revenue leakage
 Coordinated integration with CRM-TABS to automate the recursive charging instead of MO based charging in WARID

公司标识
Sr. Key Account Manager
SyntecX Solutions
Jan 2014 - Dec 2014 | Islamabad, Pakistan

 Revamped Utrack Business and launched new packages to meet customer requirements
 Revamped iSaleFox & iWatch and hide the charged SCs to avoid credit notes, overcharging & customer annoyance
 Forged, deployed and launched operations of Mobicash Agent Locator Service in Mobilink & Middleware in Telenor-LBA
 Forged, negotiated & convinced Telenor to revise TrackLive & LBA Rev Shares from 70:30 to 50:50 in favor of SyntecX
 Diagnosed charging malfunctioning in Zong-LBS and Secured Rs. 5 Million revenue from leakage
 Managed Location-based Services Account in all 5- Telecom Operators (Mobilink, Telenor, Ufone, Warid and Zong)

公司标识
Key Account Manager
SyntecX Solutions
Aug 2012 - Dec 2013 | Islamabad, Pakistan

Aug 12 to Dec 13 Key Account Manager
 Forged, deployed and launched operations of LBS in WARID & Zong and LBA Telenor
 Coordinated the project of integration of MML with LBS and changing MO based charging to MML based charging
 Forged, negotiated and convinced Zong to revise LBS Revenue Share from 70:30 to 50:50 in favor of SyntecX
 Coordinated migration of Telenor-LBS from CPA to SDP
 Managed Location-based Services Account in 3- Telecom Operators (Mobilink, Telenor and Ufone) in Pakistan

公司标识
Program Manager (One Window Operations)
Aga Khan Regional Council for RIPMA
Mar 2012 - Aug 2013 | Rawalpindi, Pakistan

公司标识
Assistant Professor & HoD Mechatronics Dept.
iUSE School of Engineering & Management Sciences, Rawalpindi
Dec 2011 - Mar 2012 | Islamabad, Pakistan

 Prepared and finalized the curriculum, course contents, recommended books, credit hours, course files etc.
 Taught Electric Circuit Analysis & conducted Lab for 1st semester
 Taught the Workshop Practice Lab to the 1st year student

公司标识
Project Engineer
Embedded System Technologies (Pvt) Ltd
Jan 2011 - Mar 2012 | Islamabad, Pakistan

 Developed project proposals, technical & financial feasibilities of indigenous engineering projects
 Worked on Indigenously Development of Autoloader of Tank T-80-UD and led a team of three engineers for HIT Project
 Completed registration with HIT for tenders participation, bidding process, technical visitation and contract winning in accordance with PEPRA rules
 Established new office and Engineering Lab, procured furniture, electric appliances, computers, established Wi-Fi LAN
 Conducted 30 interviews and hired engineers and junior staff.
 Scrutinized Vendors for the project parts, designed Time Log and Maintained Correspondence Files with Customers/HIT
 Maintained Project Performance Report, Inventory Log Books, Project Visit Reports and Project Costing File

公司标识
Project Manager
iUSE Schools of Engineering & Technical Education
Dec 2010 - Mar 2012 | Islamabad, Pakistan

 Prepared the financial feasibility of a new Engineering University/Affiliated Institute Project
 Prepared WBS, allocated resources (man, machinery, and money), Masterplan & drew the timelines
 Coordinated complete hiring process. Shortlisted & interviewed 100 candidates and prepared service contracts for Admin Officer, Asst. Dir. Finance, Asst. Project Manager, Four Lab Engineers, Visiting Faculty, Manager External affairs, Front Desk Officer, Librarian & Asst. Librarian.
 Finalized Building, Prepared partitioning Plan, Ventilation & Air Conditioning Plan and Electricity Plan
 Outsourced masonry work, woodwork, glass work, plumbing, electrification, security system, Air conditioning, & furniture.
 Developed building furniture & fixture plan, finalized design, engaged vendors and signed contracts.
 Coordinated affiliation process with UET Taxila & UET-Lahore, accreditation with PEC, HEC, TEVTA and PBTE
 Prepared the prospectus contents, website contents & brochure contents
 Prepared curriculum draft for EE, MTS, SWE, BBA, MBA, B.Com, M.Com, BS(A & F), BCS, MCS, DAE courses
 Coordinated visitation of UET-Taxila Affiliation Committee, PEC accreditation committee
 Developed Admission Policy and Filing System for Undergraduate and DAE Programs
 Prepared the marketing plan to attract the students, captured UET-Test Centers in Lahore, Rawalpindi, Taxila, Multan, Gujarat, Faisalabad & Bahawalpur and confirmed admissions of 50 students.
 Developed Labs Required for First Two years of DAE Programs

公司标识
Visiting Faculty
NUST-College of EME
Aug 2010 - Feb 2012 | Islamabad, Pakistan

 Conducted study on Autoloader of Al-Khalid Tank-I and Proposed Distributed Control System to enhance efficiency
 Designed and implemented the control of Hoister and Hammering Devices
 Worked on a Funded Project of Prosthetic Limb
 Conducted Lab of Digital Logic Design for Degree 31-MTS (Two Classes), Data Structures & OOP for Degree 31, 32-MTS (2+2 Classes) and Assisted in Image Processing Lab (Degree-31; Syndicate-A & B)

公司标识
Lecturer
NFC INSTITUTE OF ENGINEERING&TECHNOLOGY MULTAN
Aug 2009 - Jul 2010 | Islamabad, Pakistan

 In-charge Library Affairs & Procurement of Books etc.
 Taught Microprocessor & Interfacing (Sem-5), Intro to Programming (Sem-2), Electronics Devices & Circuits (Sem-3)

公司标识
Teaching Assistant
NUST-College of EME
Aug 2007 - Aug 2009 | Islamabad, Pakistan

 Assisted in Lab of Digital Logic Design for Degree and Data Structures & OOP for 2-Yrs. (2+2 Classes)

公司标识
Embedded System Engineer
Five River Systems
Mar 2006 - Aug 2007 | Islamabad, Pakistan

 Development of SIRIUS; An 8051 based Tri Processor Architecture Handheld Computer
 Used C/C++ in Keil, Alif-OS Troubleshooting and developed E-Book Reader, FAT, In-Application Programming, Dynamic Application Loading, Integrated GLCD, Keypad, RTC, Buzzer, RAM & Flash Memory

学历

COMSATS Institute of Information Technology
哲学硕士, MS (4 Years)‎
Project Management
Completed
2013
National University of Science and Technology
哲学硕士, MS (4 Years)‎
Robotics & Artificial Intelligence
Completed
2011
COMSATS Institute of Information Technology
学士, , BS (4 years)‎
Embedded Systems
2006

技能

中级 Account Mapping
熟练 Branch Administration
中级 British Accents
中级 Client Acquisition Skills
中级 Client Aquisition
熟练 Client Followup
中级 Closing
熟练 Commission Structures
中级 Consumer Electronics Knowledge
熟练 Corporate IT
熟练 Corporate - Procurement / Administration Departmen
熟练 Corporate Finance Departments
熟练 CRM Analysis
熟练 Development Development
初学者 eBanking
熟练 Enterprise Sales
初学者 Equity Loans
熟练 Evaluating Risk
熟练 Event Marketing Strategies
熟练 Executive Presentation Skills
中级 Export Development
中级 Go-to-Market Strategy
熟练 GoldMine
熟练 Government
熟练 Government Contract Negotiations
熟练 Handling Assignments
中级 Health Insurance Knowledge
熟练 Hiring Team Building
中级 Hotel F&B
中级 Individuals / Consumers
中级 Installation and Software Configuration
熟练 Installment Loans
中级 Internal controls and business process re-engineering
初学者 International Business Exposure
熟练 Inventory Planning
中级 Key Account Management
初学者 Knowledge of FMCG
中级 Lead in
熟练 Leading Diverse Teams
中级 Liability Insurance Knowledge
中级 Life Insurance Knowlege
中级 Live Demo
中级 Loans - Home
熟练 Loans Business
熟练 Market Share Analysis
熟练 Multicultural Sensitivity Awareness
中级 Out-licensing
熟练 Penetration Skills
熟练 Pipeline Management
熟练 Pricing Negotiations

语言

初学者 Saraiki
熟练 旁遮普语
熟练 乌尔都语
熟练 英语