概要

I am hard worker.
worked for the best call center in Pakistan.
TRG (The Resources Group) company , IBEX Global company part of TRG.
where our responsibilities are to be punctual, hard worker, challenger, customer support officer, and email coordination with Clients.
we provide technical support to our customers.
Expert in MS Office, Word, Power Point, Excel, Outlook .
Some time participated for volunteers in different programs and functions.

it was the great time with TRG and IBEX Global.

工作经历

公司标识
Senior Data Analyst
ibex
Jan 2019 - 代表 | Lahore, Pakistan

公司标识
MIS supervisor
IBEX
Feb 2017 - 代表 | Lahore, Pakistan

Supervisor

公司标识
Data Support Executive
IBEX
Sep 2015 - 代表 | Lahore, Pakistan

working with MIS department from Sep 2015,
building Dashboard and reports on Excel.
using raw data and converting it into useful information for decision making.
support to other departments for achieving the company's goal.
works with other department, HR, T&D, WFM, Operations, Quality team.
vast experience of Customer Support, Handling with customers and client.
team player, i have ability to work with diversified people and environment.

公司标识
CSR
TRG Customer Soultions
Sep 2012 - 代表 | Lahore, Pakistan

Works with Careem project
Supporting Captains and Customers on later booking
Taking follow up on all later booking till customer get his car

学历

Institute of Business Administration (IBA)
硕士, 工商管理硕士学位, MBA‎
Marketing
CGPA 3.44/4
2021
National Collage of Business Administrator and Economics
学士, 工商管理学士学位, BBA hons‎
Finance and Banking
2018

技能

中级 Account Management =
熟练 Analysis
中级 Analytic Reporting
中级 BI portal
中级 BI Tool
中级 Clienmt Dealing
熟练 Conservation Awareness
熟练 interper
中级 KPI Dashboards
中级 KPI Reports
熟练 Microsoft Outlook
初学者 MS A
中级 MS Excel Dashboards
中级 Official Assignments
中级 Outstanding Time Management
熟练 بناء العملاء

语言

熟练 乌尔都语
熟练 英语