·         Installing and configuring computer hardware, operating system and applications, antivirus etc.
·         Troubleshooting and resolving PC,Bar code/Label printer machines, PACs machines, multimedia and software problems.
·         Coordinated with Network Operations staff as appropriate to determine and resolve problems received from clients.
·         Support to hospital software HIS, EMR,HIRS,HRMS,Bill Pro,AS400
·         Install and configure Oracle ERP on end user systems.
·         Maintain user profiles and access management.
·         Timely maintenance of complaint logs in the system.
·         Supporting the roll-outs of applications in different departments.
·         Communicate effectively with users groups including doctors, nurses etc in different hospital departments to resolve system issues.
·         Troubleshooting any problem occur during day to day operation of hospital network and system infrastructure.
·          Attend different seminar, CME and international conference for required IT support

•ID’s Maintenance & Creation of (CRM,IFLEX, FCC Live, MCSS, PNEP & UTILS Applications)
•To monitor and report system smooth running by taking prompt action in any critical situation with the coordination of concerned superiors and resolving the issue regarding the information technology department on time to avoid any delay in bank routine task.
•To communicate with vendors and possess the ability to work in team.
•Monitoring Networks Links & All Reporting Server
•Monitoring UPS and Alerts logs
•Monitoring Pakistan DIB ATM’S
•ATM reports & Branch Receiving

•Diagnose and resolve issues in network devices, desktops, laptops, e-mail, Internet,
hardware, software and internal web base applications.
•Configuration of Avaya/Cisco IP Phones.
•Resolve calls on daily basis and maintain issue tracking and helpdesk ticketing system.
•Coordinate with the network team for port security issues.
•Install and configure computer hardware operating systems and applications
•Guide staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
•Troubleshoot system and network problems and diagnosing and solving hardware/software faults
•Replace IT related parts as and when required

• Led a team comprised of electrical and mechanical engineers. Executed management activities including daily task assignments, regular follow up of assigned tasks, and monitoring of SCADA system.
• Managed the monitoring and maintenance of all critical equipment outputs in control and security room.
• Carried out modification of instrumentation systems as per operations and maintenance requirements.
• Maintained independently calculation of power consumption and billing counter as per industrial and commercial tariff.
• Handled procurement of engineering materials and equipment, communicated and coordinated with both local and international vendors for purchasing.
• Carried out estimation, quotation analysis, case preparation, purchase order, procurement and installation of equipment, parts and material at regular basis.

• Maintained and configured local and remote PCs, peripherals, monitor, LCD, desktops and laptops, printers, scanners and multimedia.
• Maintained and installed software (including SAP and Microsoft Outlook) on client machines.
• Provided software training to users belonging to multiple departments.
• Managed and configured Xerox Work Centre Network Accounts (Printer, Scanner, and Copier).
• Coordinated with Network Operations staff to determine and resolve problems received from clients.
• Managed requisitions and budget appropriation for the purchase of IT Equipment.
• Maintained Inventory of IT assets.
• Coordinated with Internal Auditors for IT Audit.

• Learned working of different electrical instrumentation including Electrical Motors, Control Motor, transformers, Lighting and earthling system.