概要

Hello, My experience in different platforms will help me in my career as a virtual assistant.


I possess a broad range of skills and experience in various roles, including customer service, sales, and product knowledge. I am a warm, outgoing, and excellent listener and I would like to expand my expertise and look for new challenges. With my positive attitude and teamwork abilities to improve on customer satisfaction and successful product sales.


工作经历

公司标识
Freelancing
Fiverr
Aug 2021 - 代表 | Lahore, Pakistan

I start doing freelancing on Fiverr, working on different projects across the board with 100% success rate with five star reviews.

公司标识
Recruiter/Customer Service
Cyber System (Pvt) Ltd.
Dec 2020 - Aug 2021 | Lahore, Pakistan

Selection of suitable candidates for Health and Social Care Sector i.e. Hospitals and Nursing Homes for UK jobs market. Shortlisting of applicants on phone, Scheduling interviews of the shortlisted candidates with the Client. Constant coordination between the Client Companies and the candidates to minimize any discrepancies. Helping clients to find suitable candidates to fill their vacancies. Making phone calls to candidates who are judged to be eligible and describing the work duties.

公司标识
Recruiter/Customer Service
Nexus Recruitment Group
Jan 2019 - Mar 2020 | Lahore, Pakistan

Counting my career as a recruitment executive( UK Care Homes, Nursing Homes, and NHS) my responsibilities include finding the right candidates, screening them, conducting an initial interview, and arranging an interview.

公司标识
Recruiter/Customer Service
Axis Recruitment
Aug 2018 - Jan 2019 | Lahore, Pakistan

In Axis Recruitment my responsibilities include finding the right candidates, screening them, conducting an initial interview, and arranging an interview( UK Care Homes, Nursing Homes, and NHS).

公司标识
Customer Service
Taxicode
Jan 2017 - Aug 2018 | Lahore, Pakistan

TaxiCode Call Center is working for a company called TaxiCode based in the UK. My responsibility was to ensure that the customers were satisfied and that the company was doing its best.

公司标识
Closer
ArhamSoft (Pvt) Ltd.
Jan 2016 - Jan 2017 | Lahore, Pakistan

I started as an agent for a company named IVA. Under this campaign based in UK, I helped people who were struggling with their debts.

公司标识
Front Desk Officer
Deutsch Institute
Feb 2014 - Dec 2015 | Lahore, Pakistan

My responsibility was to provide information about our courses,help candidates to select the right course and also dealing with institutes accounts.

学历

Govt Islamia college Railway Road Lahore
学士, 艺术学士, B.A‎
Fine Arts
CGPA 2.9/0
2014
GOVT M.A.O COLLEGE(MAO) LAHOREPAKISTAN
中级/A级, , ‎
Fine Arts
2012
Govt High School Shad Bagh
大学入学/0级, , ‎
Arts
所占比重 %
2010

技能

熟练 American Accent
熟练 American or British Accent
熟练 Answering Inquiries
熟练 Branch Support.
熟练 Call Center Management
熟练 Conservation Awareness
熟练 Customer Contact Skills
熟练 Customer Service Representation
中级 Data Entry
熟练 Database Management 
熟练 Disposing Materials
熟练 eBay Account Handling
熟练 Fluenct In English
熟练 Fluent in English
熟练 Focused Service
熟练 Inbound Call Center
熟练 Informing
熟练 Knowledge of Development 
中级 Lead Generator
熟练 Listening to Customer Skills
熟练 Live Chat Handling
熟练 Multi-tasking
熟练 Official Tasks Handling
熟练 Professionalism
熟练 Programming Principles
熟练 Pursuing News Stories
熟练 Quality Control Processes Command
熟练 Reasrch and Development
熟练 Record Keeping
熟练 Relations Management
熟练 Sales Revenue Management
中级 Sales Skills
熟练 Soft Skills
熟练 Spreadsheet Navigation
熟练 Strong Communication
中级 Telemaketing
初学者 Telesales
熟练 Tracking System Monitoring
中级 Typing Skills
初学者 VAS Support
熟练 عمليات خدمة العملاء

语言

熟练 印度语
熟练 旁遮普语
熟练 乌尔都语
熟练 英语