Senior Enablment Manager. Head development, implementation and execution of training programs for Customer Success teams in Lahore, Islamabad, El Salvador and Phillipines. Also develop and implement SOP\'s for cross functional activity within the organization.

Worked as Asst. Manager Operations on Careem Customer Support Project. Leading a team of 300+ people.

Onboarding, account management, technical support.

● Department head for all expatriate related service provision
● Invoicing and cataloguing all project related expenses.
● Lead meetings between JOBS team and various diplomatic teams including foreign missions such as UN, USAID and several embassies.
● Facilitate external and internal auditors
● Lead in all high level communication between multiple teams
● Also worked in a Human Resource capacity conducting interviews for project staff and 1420 verification

● Produce daily operational deliverables and Service Level Agreements (SLA’s) ● Prepare daily trades, positions and cash reconciliations ● Monitor and analyze daily portfolio pricing ● Resolve discrepancies for open items between CITCO and brokers/clients ● Support the conversion of any new clients or existing migrations ● Work with Business Analysts, clients and other CITCO offices to resolve any open issues

Provide all managerial and administrative support to the Recruitment Office including ensuring student recruitment goals are met and advanced.
Assist in determination of Admissions & Scholarships of prospective and current students.
Develop and execute information and promotion on national and international level by executing international inquiries and road shows.

Delivering personalized investment solutions to help clients work toward their long-term financial goals
Develop and deepen client relationships
Build and manage a branch in your community