Successfully consolidated financial accounts spanning the calendar years 2021 to 2023, ensuring the accuracy and
completeness of financial data for informed decision-making
• Created Dashboards to facilitate decision making, driving insights from previous performance analysis and finding areas
of improvements
• Financial Performance Analysis on monthly basis to evaluate the performance compared to last year and Annual
Operating Plan

• Project Whistleblowing – Advised a client on how to enter the whistleblowing software space after considering the market
size, competitive landscape, and customer personas (their ideal target audience)
• Account Management :
o Helping the team with revenue projections and resources needed to hit those revenue targets i.e. budgeting
o Supporting the team in ensuring data is consistent on the client portal and the management dashboards
o Proficient in resolving client issues encompassing contract terms, invoicing, and service inquiries for Gratia,
ensuring smooth client experiences through proactive problem-solving and attention to detail
o Assisting local analysts with contract agreement inquiries, payment terms clarification, and project placements,
ensuring seamless operations and fostering effective collaboration.

• Project Billion – Led financial analysis, driving value assessment for a food delivery app in Oman, contributing to informed
decision-making.
• Project Tibbiyah – Analyzed the financial performance of the company against competitors in the region and previous
years; for FY 22, identified that despite revenue increase by 3.9%, EBITDA decreased by 48% vs. LY, indicating an increase
in OPEX, thereby helping the client improve operational efficiencies.
• Project Osmosis – Performed commercial and financial due diligence of a utility provider in KSA for our client to acquire.
Worked on a financial model that reduced the Equity value by 6.1% vs. Management Case

• Oversaw technical operations for clients; Vodafone South Africa and Vodafone Portugal, Sky, Virgin Media, Auto Mobile
Association, Bouygues, O2, TIM, AXA Direct France, Talk Talk, and SAGA
• Organized and maintained a central repository to standardize operations which improved the team’s productivity and
response time to outages by an average of 5 minutes
• Helped set up “Monitor App” that gave live data feed about server and service health on EMEA clients which aided early
detection of issues and reduced the issues being raised to Tier 2 teams by 30% in first quarter of implementation
• Reduced downtime on all EMEA accounts from an average of 4 percent to 2 percent (downtime/total production time)