 Orchestrated the maintenance and optimization of Kashf Network infrastructure for Head Office and 380+ Branches across Pakistan, ensuring seamless connectivity and operational efficiency for over 4500 employees.
 Managing the Core Network, Network Security with Cisco FirePower Threat Defence (FTD) with HA and Security Firewalls, Antivirus Software, Intrusion Detection Systems
 Monitoring network performance with Solarwind and analyze the infra and resolve any issues.
 Collaborate with the IT head to implement and maintain network policies and procedures.
 Perform regular backups of network data to prevent data loss.
 Operating Systems support Windows Server, Linux, Unix
 Management of Virtualization VMware, Hyper-V
 Responsible to take care of Dell, IBM Servers, IBM Storage Devices, etc

 Provided L2 customer support through on-call assistance and ConnectWise ticketing system.
 Conducted weekly preventive maintenance on client infrastructure to ensure optimal performance.  Managed quarterly patching activities on Windows and VMWARE servers for security and reliability.  Monitored client infrastructure using Check_mk monitoring tool for proactive issue resolution.
 Administered on-premises Active Directory and Azure AD for user management and access control.
 Handled email systems including Exchange Online, Office 365, and G Suite for efficient communication.
 Implemented OKTA for identity management and Evo security for Multi-Factor Authentication (MFA).
 Proficient in VMware technologies such as Workspace ONE, ESXi, vCenter, and Hyper-V for virtualization.
 Managed Veeam Backup and Replication solutions for data protection and recovery.
 Experience with various storage systems including Synology, NetApp, Dell, etc., for storage management.

Infrastructure Enhancement: Upgrade the entire network and server infrastructure, transforming it from nonmanageable to manageable. Implement 31 switches with fiber-based connectivity for improved performance. Deploy and manage 350+ CCTV cameras for enhanced security
 Branch Hospital IT Implementation: Successfully implement the complete HIMS, network, and server infrastructure in the branch hospital.
 Team Leadership and Career Advancement: Lead and mentor skilled healthcare IT teams for 9 years. Recruit, train, and develop members for expertise. Demonstrate dedication and hard work, fostering team motivation and success.
 Active Role in HIMS Project: Act as a technical resource in the HIMS project, configuring the entire server infrastructure. Contribute to the successful implementation of the complete HIMS, ensuring seamless integration with the network and server infrastructure.
 Security and Compliance: Develop and enforce IT security policies and procedures. Conduct regular security audits and implement measures to mitigate risks. Ensure compliance with relevant regulations and standards
 Vendor Management: Evaluate and manage relationships with IT vendors and service providers. Negotiate contracts and agreements to optimize services and costs. Stay updated on industry trends and emerging technologies.
 User Support: Oversee the IT helpdesk, ensuring timely resolution of user issues. Implement strategies to enhance user satisfaction and support experience. Provide training and resources to end-users as needed.
 Budgeting: Develop and manage the IT budget, ensuring cost-effectiveness. Identify opportunities for cost savings and efficiency improvements